Similar to customers that are loyal and spread positive word of mouth (apostles), there are also protesters.
The criticism they leave is derived from a sincere feeling of dissonance many times, including those in this thread. Whether or not something is actually being done, it is disrespectful for you to take an offensive approach to this game's community/_customers_. Do some re-evaluating, GP.
This introductory stage of the "iGraal" product is vital. It is believed that retaining a customer, even in the form of a player, is 10x more difficult than obtaining new ones. There are many substitutes in different forms - even free browser game.
The only way Graal for iPhone will continue to be successful is if you *maintain* the satisfaction of these players. Timing is everything - perhaps it should not have even been released until said promises have been
My 2 cents.
09-26-2010, 01:14 AM
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