Lost transaction ID

[Admins]

Originally Posted by Inspiration

I always found it weird that out of every game I've ever played, this one is by far the hardest to recover a lost account on.

The problem is that people don't have the password, don't have access to the email that belongs to the account, and don't have any information about the subscription purchase. There is nothing we can really do then. The difference to other games is probably that Graal currently has an exceptional long subscription time per purchase.