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  #16  
Old 11-03-2006, 03:55 PM
HoudiniMan HoudiniMan is offline
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Your ticket is 3 days and 8 hours old.

Tickets are not deleted at any age or time limit.

We need Stefan to answer an administrative comment left on the ticket which isn't visible to users.
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  #17  
Old 11-03-2006, 04:05 PM
Joey_P2P Joey_P2P is offline
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And I have a 4 weeks old ticket about a server stealing era gfx... Status: Viewed

o hm, definitely active!
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  #18  
Old 11-03-2006, 04:07 PM
Vulcan Vulcan is offline
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Quote:
Originally Posted by Joey_P2P View Post
And I have a 4 weeks old ticket about a server stealing era gfx... Status: Viewed

o hm, definitely active!
Hypocritical?
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  #19  
Old 11-03-2006, 04:10 PM
Joey_P2P Joey_P2P is offline
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Originally Posted by Vulcan View Post
Hypocritical?
Uhh..?
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  #20  
Old 11-03-2006, 04:15 PM
maximus_asinus maximus_asinus is offline
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I had a couple guild tickets open for months, and then finally someone just closed the tickets without responding. Ibonic is the only one who has actually answered a ticket I submitted actually.
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  #21  
Old 11-03-2006, 04:18 PM
Rufus Rufus is offline
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Quote:
Originally Posted by Vulcan View Post
Hypocritical?
Zing!

Hahahaha.
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  #22  
Old 11-03-2006, 06:15 PM
hampy hampy is offline
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Quote:
Originally Posted by Joey_P2P View Post
Status: Viewed
Oh snap! I've sent many support tickets before and only 1 of them was ever answered. I also sent forum PMs, PMs in game and emails but I was never replyed to. It seems as though the only staff who reply quickly or ever are Sam and Ibonic mmmm bud bud???
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  #23  
Old 11-03-2006, 11:39 PM
Devil Devil is offline
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Ibonic always replies within the day to my tickets
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  #24  
Old 11-04-2006, 12:33 AM
k0rupt_ed k0rupt_ed is offline
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Quote:
Originally Posted by Coolkid77742 View Post
3 Of my tickets got so old they got deleted...
take a hint.. lol
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  #25  
Old 11-04-2006, 12:38 AM
Joey_P2P Joey_P2P is offline
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Quote:
Originally Posted by Devil View Post
Ibonic always replies within the day to my tickets
Same, infact.. he replies sometimes even an hour after.. now the PWA.. they should put on the ticket:
"You are better off finding Stefan for your problem, unless you have about 1-4 months of time to wait for your Answer. - HoudiniMan"
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  #26  
Old 11-04-2006, 12:38 AM
zim5354 zim5354 is offline
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(moonie) /close topic

GO MAKE A SUPPORT TICKET!!!
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  #27  
Old 11-04-2006, 12:47 AM
Devil Devil is offline
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Quote:
Originally Posted by Joey_P2P View Post
Same, infact.. he replies sometimes even an hour after.. now the PWA.. they should put on the ticket:
"You are better off finding Stefan for your problem, unless you have about 1-4 months of time to wait for your Answer. - HoudiniMan"
LOL yeah... my best ticket was replied to in like 13 minutes haha.
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  #28  
Old 11-04-2006, 12:55 AM
Coolkid77742 Coolkid77742 is offline
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mine are never replied always take forever
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  #29  
Old 11-04-2006, 01:02 AM
Tyhm Tyhm is offline
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Things like that, I dunno, doesn't Stefan have enough to deal with? Shouldn't someone else be responsible for tickets?
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  #30  
Old 11-04-2006, 05:51 PM
HoudiniMan HoudiniMan is offline
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Quote:
Originally Posted by Tyhm View Post
Things like that, I dunno, doesn't Stefan have enough to deal with? Shouldn't someone else be responsible for tickets?
HTML Code:
admin	 	Graal Director
CheeToS  	Graal Tech Support
Moonie 	 	Forums Admin
Vulcan 		Global Guilds Admin / Zone Staff / PWA
Schlurfy 	GK Administration - Super Moderator
Zero Hour 	Graal Kingdoms
Ibonic 		Assistant Game Master
Kamuii 		Super Moderator
HoudiniMan 	Playerworld Administrator
Stefan 		Director
Lyndzey 	Account Support
Skyld 		Global Scripting Team
Cruchot 	Graal Kingdoms GP Admin
These are the support center staff, definitely not just stefan
admin is unixmad, by the way.
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