Really need staff to check the support center

Coolkid77742 · #1 10-31-2006, 06:48 AM

Would someone please check the support center? 3 Of my tickets got so old they got deleted...

bgumeny · #2 10-31-2006, 06:54 AM

Open up a support ticket for it.

Coolkid77742 · #3 10-31-2006, 06:57 AM

lol... not helping man, I just resent in mine :/ it is important too especially being tommorow is halloween

bgumeny · #4 10-31-2006, 07:18 AM

Generally posting on the forums doesn't help with support tickets. You could try emailing an admin, or you can just cross your fingers.

Mykel · #5 10-31-2006, 07:39 AM

Quote:

Originally Posted by bgumeny

Generally posting on the forums doesn't help with support tickets. You could try emailing an admin, or you can just cross your fingers.

Actually, it usually does a pretty good job of getting their attention.

MrAnonymous_P2P · #6 11-01-2006, 06:12 AM

Just bug em to death.

excaliber7388 · #7 11-01-2006, 06:33 AM

Quote:

Originally Posted by MrAnonymous_P2P

Just bug em to death.

That doesn't work

Matt · #8 11-01-2006, 07:28 AM

I suggest forum pm'ing someone whom you know can handle your problem.

dNeonb · #9 11-01-2006, 05:16 PM

Quote:

Originally Posted by Matt

I suggest forum pm'ing someone whom you know can handle your problem.

In my opinion this is the way you can get an answer very fast.

maximus_asinus · #10 11-01-2006, 06:18 PM

Posting here and discussing the topic (as long as it isn't a personal issue) usually has the problem resolved within a few hours, as other users maybe experiencing the same issues, or have the solution.

I find that there are times that certain people dislike the question/complaint you're making and simply ignore/close the ticket, and if you open it up for discussion on the forums, you draw attention to your case, which may also get the issue resolved (an example would be about my multiguilding thread, which was created from a number of support tickets I sent, and were deleted).

excaliber7388 · #11 11-01-2006, 06:49 PM

Quote:

Originally Posted by maximus_asinus

I find that there are times that certain people dislike the question/complaint you're making and simply ignore/close the ticket, and if you open it up for discussion on the forums, you draw attention to your case, which may also get the issue resolved (an example would be about my multiguilding thread, which was created from a number of support tickets I sent, and were deleted).

Or any discussion of bans, or other forums, etc

Devil · #12 11-01-2006, 11:20 PM

My tickets are always answered fast?

Admins · #13 11-01-2006, 11:42 PM

What exactly were the tickets about? I don't see many open tickets. The only tickets that take some time are things related to PWA requiring testing the playerworlds (for hosted tab), but I might be wrong

dude2020 · #14 11-01-2006, 11:44 PM

Stefan, let me on Graal 3D summer D= anywayy im iped there senice i was banned on zone for 3 days which is a very dumb way to get banned on the Support Center

Coolkid77742 · #15 11-03-2006, 03:24 AM

It says it was viewed no reply, PW Bans