Graal Forums - Really need staff to check the support center

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Graal Forums (https://forums.graalonline.com/forums/index.php)

- Graal Main Forum (English) (https://forums.graalonline.com/forums/forumdisplay.php?f=4)

- - Really need staff to check the support center (https://forums.graalonline.com/forums/showthread.php?t=69776)

Coolkid77742

10-31-2006 06:48 AM

Really need staff to check the support center

Would someone please check the support center? 3 Of my tickets got so old they got deleted...

bgumeny

10-31-2006 06:54 AM

Open up a support ticket for it. ;)

Coolkid77742

10-31-2006 06:57 AM

lol... not helping man, I just resent in mine :/ it is important too especially being tommorow is halloween

bgumeny

10-31-2006 07:18 AM

Generally posting on the forums doesn't help with support tickets. You could try emailing an admin, or you can just cross your fingers.

Mykel

10-31-2006 07:39 AM

Quote:

Originally Posted by bgumeny (Post 1238017)

Generally posting on the forums doesn't help with support tickets. You could try emailing an admin, or you can just cross your fingers.

Actually, it usually does a pretty good job of getting their attention.

MrAnonymous_P2P

11-01-2006 06:12 AM

Just bug em to death.

excaliber7388

11-01-2006 06:33 AM

Quote:

Originally Posted by MrAnonymous_P2P (Post 1238263)

Just bug em to death.

That doesn't work

Matt	11-01-2006 07:28 AM

I suggest forum pm'ing someone whom you know can handle your problem.

dNeonb

11-01-2006 05:16 PM

Quote:

Originally Posted by Matt (Post 1238270)

I suggest forum pm'ing someone whom you know can handle your problem.

In my opinion this is the way you can get an answer very fast.

maximus_asinus

11-01-2006 06:18 PM

Posting here and discussing the topic (as long as it isn't a personal issue) usually has the problem resolved within a few hours, as other users maybe experiencing the same issues, or have the solution.

I find that there are times that certain people dislike the question/complaint you're making and simply ignore/close the ticket, and if you open it up for discussion on the forums, you draw attention to your case, which may also get the issue resolved (an example would be about my multiguilding thread, which was created from a number of support tickets I sent, and were deleted).

excaliber7388

11-01-2006 06:49 PM

Quote:

Originally Posted by maximus_asinus (Post 1238299)

I find that there are times that certain people dislike the question/complaint you're making and simply ignore/close the ticket, and if you open it up for discussion on the forums, you draw attention to your case, which may also get the issue resolved (an example would be about my multiguilding thread, which was created from a number of support tickets I sent, and were deleted).

Or any discussion of bans, or other forums, etc

Devil

11-01-2006 11:20 PM

My tickets are always answered fast?

Admins

11-01-2006 11:42 PM

What exactly were the tickets about? I don't see many open tickets. The only tickets that take some time are things related to PWA requiring testing the playerworlds (for hosted tab), but I might be wrong

dude2020

11-01-2006 11:44 PM

Stefan, let me on Graal 3D summer D= anywayy im iped there senice i was banned on zone for 3 days which is a very dumb way to get banned on the Support Center

Coolkid77742

11-03-2006 03:24 AM

It says it was viewed no reply, PW Bans

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