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  #1  
Old 02-28-2013, 03:05 AM
6sixty6 6sixty6 is offline
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pasword

ya man i have this account, i created it fron the client but i misspelled it, and i had to go creat a email with yahoo so i can get emails, but ilost the password for it, and i have request a new one 2 times alredy and still have not got the confirmation email, i have email support, tig, and Gabriel a few times now with no help, is there anythig ANY one can do i have over 500k in gund on ers, i cannot rember the last 2 #s of my grall#, all i know its Graal10151_3 i belive, i have paid for gold on that account aswell if thast helps to track it down
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  #2  
Old 02-28-2013, 04:27 AM
Matt Matt is offline
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Patience, they will respond. Give it at least 48 hours if you haven't done so already. I suggest contacting Xor as well due to his activity.
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  #3  
Old 02-28-2013, 05:51 AM
NicoX NicoX is offline
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Quote:
Originally Posted by 6sixty6 View Post
ya man i have this account, i created it fron the client but i misspelled it, and i had to go creat a email with yahoo so i can get emails, but ilost the password for it, and i have request a new one 2 times alredy and still have not got the confirmation email, i have email support, tig, and Gabriel a few times now with no help, is there anythig ANY one can do i have over 500k in gund on ers, i cannot rember the last 2 #s of my grall#, all i know its Graal10151_3 i belive, i have paid for gold on that account aswell if thast helps to track it down
The best way would be to remember your email adress you used for this account. If you do so, you can easily recover your password on graalonline.com.
I would also say contact bell, but she is inactive at the moment. But it should worth a try ? [email protected]
Make sure you can identify yourself.
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Stefan logged on.
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  #4  
Old 02-28-2013, 02:26 PM
shrimps shrimps is offline
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Well 6sixty6 Graal number is Graal778529. "/lookup 6sixty6" on Era and it tells you the Graal numbers and vise-versa.
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  #5  
Old 02-28-2013, 02:36 PM
scriptless scriptless is offline
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You can look at your paypal if that is how you bought gold for the order #, then they can reset your password. If you can remember your account name, and email name you could try e-mail support. Tig and Bell have been very helpful to me in the past. But then again, Tig kinda know's me pretty well so confirming my identity is pretty easy.

Your best bet is just be patient and they will respond... did you use the support [at] graalonline.com email or e-mail them directly? I prefer to use support e-mail, works well for me.

Quote:
Originally Posted by shrimps View Post
Well 6sixty6 Graal number is Graal778529. "/lookup 6sixty6" on Era and it tells you the Graal numbers and vise-versa.
He has another account too according to first post, I think he's mainly talking about that one.
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  #6  
Old 02-28-2013, 06:44 PM
6sixty6 6sixty6 is offline
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Quote:
Originally Posted by shrimps View Post
Well 6sixty6 Graal number is Graal778529. "/lookup 6sixty6" on Era and it tells you the Graal numbers and vise-versa.
DUDE it not this account i lost password from, it s a graal 1milloion account its like 10151__, ya i cant remember the last 2 and im getting ****ed from my 500k on that account
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  #7  
Old 02-28-2013, 06:49 PM
6sixty6 6sixty6 is offline
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then they can reset your password.<------ requested 3 times NO CONFIRMATION EMAIL...

If you can remember your account name, <------ Graal10151__ all i rember

and email name you could try e-mail support. Tig and Bell have been very helpful to me in the past. But then again, Tig kinda know's me pretty well so confirming my identity is pretty easy. < Email Tig, Bell, AND Gabriel, and support (x3), lol

Your best bet is just be patient and they will respond... <---- 6 days?

did you use the support [at] graalonline.com email or e-mail them directly? I prefer to use support e-mail, works well for me. <-- ya 3 times
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  #8  
Old 02-28-2013, 06:58 PM
BlueMelon BlueMelon is offline
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Graal1015142 is your account name perhaps?
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  #9  
Old 02-28-2013, 07:22 PM
Tashkin Tashkin is offline
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Did you set up a community name for your new account?
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  #10  
Old 02-28-2013, 07:41 PM
6sixty6 6sixty6 is offline
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Originally Posted by BlueMelon View Post
Graal1015142 is your account name perhaps?
YES it is but rayman in game said it did not show as it was mine, can i please have my m110, ap0 , neo, i can give a crap less bout passwords at this moment. i just want my guns


and no i havnt set a community name yet
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  #11  
Old 02-28-2013, 07:46 PM
Tashkin Tashkin is offline
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Quote:
Originally Posted by 6sixty6 View Post
YES it is but rayman in game said it did not show as it was mine, can i please have my m110, ap0 , neo, i can give a crap less bout passwords at this moment. i just want my guns


and no i havnt set a community name yet
Without proving that the account is yours Era will not do any transfers. Try requesting a new password again http://graalonline.com/accounts/lostpass this time make sure you check your spam box. Only request the password once and give it about 10-15 minutes.
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  #12  
Old 02-28-2013, 07:53 PM
6sixty6 6sixty6 is offline
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[QUOTE=6sixty6;1714447]then they can reset your password.<------ requested 3 times NO CONFIRMATION EMAIL...

Quote:
Originally Posted by Tashkin View Post
Without proving that the account is yours Era will not do any transfers. Try requesting a new password again http://graalonline.com/accounts/lostpass this time make sure you check your spam box. Only request the password once and give it about 10-15 minutes.
WTF DUDE CANT READ?
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  #13  
Old 02-28-2013, 07:54 PM
6sixty6 6sixty6 is offline
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ERROR WHILE PROCESSING SUBMISSION:
An error occured in the change password process : "alreadyrequested".
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  #14  
Old 02-28-2013, 07:57 PM
Tashkin Tashkin is offline
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[QUOTE=6sixty6;1714452]
Quote:
Originally Posted by 6sixty6 View Post
then they can reset your password.<------ requested 3 times NO CONFIRMATION EMAIL...



WTF DUDE CANT READ?
Now you are just being rude. I said try it again, maybe you missed that part. You will either have to wait for the email to arrive or wait for a global to fix your issue. They are going to want to verify that the account is yours so make sure you have all information about the account ready.
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  #15  
Old 02-28-2013, 07:59 PM
6sixty6 6sixty6 is offline
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[QUOTE=Tashkin;1714451]Without proving that the account is yours Era will not do any transfers. < and how am i appose to "PROVE" its my account if i cant log into it?
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