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  #1  
Old 02-28-2013, 03:05 AM
6sixty6 6sixty6 is offline
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pasword

ya man i have this account, i created it fron the client but i misspelled it, and i had to go creat a email with yahoo so i can get emails, but ilost the password for it, and i have request a new one 2 times alredy and still have not got the confirmation email, i have email support, tig, and Gabriel a few times now with no help, is there anythig ANY one can do i have over 500k in gund on ers, i cannot rember the last 2 #s of my grall#, all i know its Graal10151_3 i belive, i have paid for gold on that account aswell if thast helps to track it down
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  #2  
Old 02-28-2013, 04:27 AM
Matt Matt is offline
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Patience, they will respond. Give it at least 48 hours if you haven't done so already. I suggest contacting Xor as well due to his activity.
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  #3  
Old 02-28-2013, 05:51 AM
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Quote:
Originally Posted by 6sixty6 View Post
ya man i have this account, i created it fron the client but i misspelled it, and i had to go creat a email with yahoo so i can get emails, but ilost the password for it, and i have request a new one 2 times alredy and still have not got the confirmation email, i have email support, tig, and Gabriel a few times now with no help, is there anythig ANY one can do i have over 500k in gund on ers, i cannot rember the last 2 #s of my grall#, all i know its Graal10151_3 i belive, i have paid for gold on that account aswell if thast helps to track it down
The best way would be to remember your email adress you used for this account. If you do so, you can easily recover your password on graalonline.com.
I would also say contact bell, but she is inactive at the moment. But it should worth a try ? [email protected]
Make sure you can identify yourself.
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Clash: Nico, I'm going to give you an example of good management.
Clash: One of my staff removed my RC and banned me.
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  #4  
Old 02-28-2013, 02:26 PM
shrimps shrimps is offline
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Well 6sixty6 Graal number is Graal778529. "/lookup 6sixty6" on Era and it tells you the Graal numbers and vise-versa.
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  #5  
Old 02-28-2013, 02:36 PM
scriptless scriptless is offline
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You can look at your paypal if that is how you bought gold for the order #, then they can reset your password. If you can remember your account name, and email name you could try e-mail support. Tig and Bell have been very helpful to me in the past. But then again, Tig kinda know's me pretty well so confirming my identity is pretty easy.

Your best bet is just be patient and they will respond... did you use the support [at] graalonline.com email or e-mail them directly? I prefer to use support e-mail, works well for me.

Quote:
Originally Posted by shrimps View Post
Well 6sixty6 Graal number is Graal778529. "/lookup 6sixty6" on Era and it tells you the Graal numbers and vise-versa.
He has another account too according to first post, I think he's mainly talking about that one.
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  #6  
Old 02-28-2013, 06:44 PM
6sixty6 6sixty6 is offline
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Quote:
Originally Posted by shrimps View Post
Well 6sixty6 Graal number is Graal778529. "/lookup 6sixty6" on Era and it tells you the Graal numbers and vise-versa.
DUDE it not this account i lost password from, it s a graal 1milloion account its like 10151__, ya i cant remember the last 2 and im getting ****ed from my 500k on that account
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  #7  
Old 02-28-2013, 06:49 PM
6sixty6 6sixty6 is offline
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then they can reset your password.<------ requested 3 times NO CONFIRMATION EMAIL...

If you can remember your account name, <------ Graal10151__ all i rember

and email name you could try e-mail support. Tig and Bell have been very helpful to me in the past. But then again, Tig kinda know's me pretty well so confirming my identity is pretty easy. < Email Tig, Bell, AND Gabriel, and support (x3), lol

Your best bet is just be patient and they will respond... <---- 6 days?

did you use the support [at] graalonline.com email or e-mail them directly? I prefer to use support e-mail, works well for me. <-- ya 3 times
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  #8  
Old 02-28-2013, 06:58 PM
BlueMelon BlueMelon is offline
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Graal1015142 is your account name perhaps?
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  #9  
Old 02-28-2013, 07:22 PM
Tashkin Tashkin is offline
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Did you set up a community name for your new account?
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  #10  
Old 02-28-2013, 07:41 PM
6sixty6 6sixty6 is offline
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Quote:
Originally Posted by BlueMelon View Post
Graal1015142 is your account name perhaps?
YES it is but rayman in game said it did not show as it was mine, can i please have my m110, ap0 , neo, i can give a crap less bout passwords at this moment. i just want my guns


and no i havnt set a community name yet
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  #11  
Old 02-28-2013, 07:46 PM
Tashkin Tashkin is offline
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Quote:
Originally Posted by 6sixty6 View Post
YES it is but rayman in game said it did not show as it was mine, can i please have my m110, ap0 , neo, i can give a crap less bout passwords at this moment. i just want my guns


and no i havnt set a community name yet
Without proving that the account is yours Era will not do any transfers. Try requesting a new password again http://graalonline.com/accounts/lostpass this time make sure you check your spam box. Only request the password once and give it about 10-15 minutes.
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  #12  
Old 02-28-2013, 07:53 PM
6sixty6 6sixty6 is offline
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[QUOTE=6sixty6;1714447]then they can reset your password.<------ requested 3 times NO CONFIRMATION EMAIL...

Quote:
Originally Posted by Tashkin View Post
Without proving that the account is yours Era will not do any transfers. Try requesting a new password again http://graalonline.com/accounts/lostpass this time make sure you check your spam box. Only request the password once and give it about 10-15 minutes.
WTF DUDE CANT READ?
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  #13  
Old 02-28-2013, 07:54 PM
6sixty6 6sixty6 is offline
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ERROR WHILE PROCESSING SUBMISSION:
An error occured in the change password process : "alreadyrequested".
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  #14  
Old 02-28-2013, 07:57 PM
Tashkin Tashkin is offline
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[QUOTE=6sixty6;1714452]
Quote:
Originally Posted by 6sixty6 View Post
then they can reset your password.<------ requested 3 times NO CONFIRMATION EMAIL...



WTF DUDE CANT READ?
Now you are just being rude. I said try it again, maybe you missed that part. You will either have to wait for the email to arrive or wait for a global to fix your issue. They are going to want to verify that the account is yours so make sure you have all information about the account ready.
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  #15  
Old 02-28-2013, 07:59 PM
6sixty6 6sixty6 is offline
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[QUOTE=Tashkin;1714451]Without proving that the account is yours Era will not do any transfers. < and how am i appose to "PROVE" its my account if i cant log into it?
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  #16  
Old 02-28-2013, 08:00 PM
Tashkin Tashkin is offline
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[QUOTE=6sixty6;1714455]
Quote:
Originally Posted by Tashkin View Post
Without proving that the account is yours Era will not do any transfers. < and how am i appose to "PROVE" its my account if i cant log into it?
Date you signed up for the account will be one way. The IP address the account was most used is another way. Several ways of proving the account is yours.
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  #17  
Old 02-28-2013, 08:16 PM
6sixty6 6sixty6 is offline
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well i sent email to tig,bell. gabriel, support from the accounts email so theres that proof" i just dont get why is dont seen me a confirmation emailwhen i do password request,

and if u had 500k sitting off some where and some one tell you its not yours and you know IT IS i think you might be alil rude too
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  #18  
Old 02-28-2013, 08:18 PM
6sixty6 6sixty6 is offline
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and i created teh account like 2 weeks ago IF that long,
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  #19  
Old 02-28-2013, 08:23 PM
Tashkin Tashkin is offline
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Quote:
Originally Posted by 6sixty6 View Post
well i sent email to tig,bell. gabriel, support from the accounts email so theres that proof" i just dont get why is dont seen me a confirmation emailwhen i do password request,

and if u had 500k sitting off some where and some one tell you its not yours and you know IT IS i think you might be alil rude too
Nobody is saying that the account isn't yours but if you want the items off the account you have to prove it's yours. You should show the people that are trying to help you respect. Being rude will just make people not want to help or even talk to you. They aren't just going to give you items because you say an account is yours. See what I mean? Anyway Graal Password reset acts up a lot and I am not surprised it messed up at all. So like I said before you will either have to wait for the email to show up or wait for a global to respond. Check your spam back and if you have a delete all spam button on your email you might want to check the trash as well.
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  #20  
Old 02-28-2013, 09:00 PM
BlueMelon BlueMelon is offline
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Your items have been restored to your current account. Hope you can fix your account issues.
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  #21  
Old 02-28-2013, 09:11 PM
6sixty6 6sixty6 is offline
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Quote:
Originally Posted by BlueMelon View Post
Your items have been restored to your current account. Hope you can fix your account issues.
THANKS BLUE, i luv you, you seem to have been the only one to help me on any of my major issues in the pas, thanks again <3 <3
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  #22  
Old 02-28-2013, 09:25 PM
NicoX NicoX is offline
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[QUOTE=6sixty6;1714455]
Quote:
Originally Posted by Tashkin View Post
Without proving that the account is yours Era will not do any transfers. < and how am i appose to "PROVE" its my account if i cant log into it?
6sixty6.
Man you are a pain really, shut up now. People are trying to help you and you act like a completly idiot. Like they said, wait for Tig or Bell, or maybe Gabriel for changing ur Password after approving it is your account. If you have the mail to the account you want it shouldnt be an issue, just mail them from THAT account, should be proof enough.

And now shut up, seriously.
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Yours Sincerely,

-Nico
(GK Management)

Clash: Nico, I'm going to give you an example of good management.
Clash: One of my staff removed my RC and banned me.
Clash: I didn't ban or remove their RC after I got another one to fix me.
Clash: Do you know why?
Björn: Because you IP banned him ?

Stefan logged on.
(npcserver) has reset the attributes of Stefan
*Stefan: ah my client crashed








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  #23  
Old 02-28-2013, 10:15 PM
scriptless scriptless is offline
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sixty, like tash said. Check your spam folder. graal is marked as spam in 99.99% of the time I hever EVER played graal over the last 11 years.

Also 6 days, wait longer. Sometimes it takes seriously 2 weeks or longer. Thats normal.
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  #24  
Old 03-09-2013, 10:39 PM
6sixty6 6sixty6 is offline
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Request Accepted

Your request for a password change has been recorded.

We have sent out an email containing a Confirmation Code plus instructions on how to complete the password change to the address you provided: [email protected]

The email should arrive immediately, but if it doesn't please check again after 15 minutes.

Once you receive the email, please follow the instruction provided to activate your new password.

Click here to return to GraalOnline Homepage





FIFTH TIME NOW WTF
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  #25  
Old 03-09-2013, 10:41 PM
6sixty6 6sixty6 is offline
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OH MY MOTHER ****IN GOD IT FINALLY WORKED



GraalOnline Password Change Request
Show Details

From

GraalOnline

To

[email protected]

GraalOnline Password Change Request

You've requested a password change for your GraalOnline account registered to this e-mail address.

Before we set a new password to the account, we must confirm your identity. Please go to the address below, and type in your Login Name and the following Confirmation Code to confirm your desire to change the password.
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