Graal Forums  

Go Back   Graal Forums > Development Forums > Tech Support
FAQ Members List Calendar Today's Posts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-26-2011, 07:38 PM
SlikRick SlikRick is offline
Retired
Join Date: Aug 2003
Location: Minnesota,USA
Posts: 685
SlikRick is on a distinguished road
Client not loading

Recently I have not been able to get my v6 client to open, now I cannot get v5 to open as well. I tried re-installing both without any luck. How can I fix this?
Reply With Quote
  #2  
Old 07-26-2011, 07:41 PM
SlikRick SlikRick is offline
Retired
Join Date: Aug 2003
Location: Minnesota,USA
Posts: 685
SlikRick is on a distinguished road
And now GraalSetup.exe will not load.
Reply With Quote
  #3  
Old 07-26-2011, 07:45 PM
fowlplay4 fowlplay4 is offline
team canada
fowlplay4's Avatar
Join Date: Jul 2004
Location: Canada
Posts: 5,200
fowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond repute
Try disabling conflicting programs such as your Anti-Virus, and try scanning for Malware.
__________________
Quote:
Reply With Quote
  #4  
Old 07-26-2011, 07:47 PM
SlikRick SlikRick is offline
Retired
Join Date: Aug 2003
Location: Minnesota,USA
Posts: 685
SlikRick is on a distinguished road
My anti-virus has been running for a while and have never had problems before, and it just ran a scan last night for my computer being infected and nothing showed up and I have Graal set up in the settings as not a virus since it was thought to be one before.
Reply With Quote
  #5  
Old 07-26-2011, 08:22 PM
fowlplay4 fowlplay4 is offline
team canada
fowlplay4's Avatar
Join Date: Jul 2004
Location: Canada
Posts: 5,200
fowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond reputefowlplay4 has a reputation beyond repute
Try using (or disabling) compatibility mode for Graal.

Also try putting Graal.exe into a different folder, also list what you've tried to get it work.

Check Task Manager's processes for Graal and see if it's doing anything.
__________________
Quote:
Reply With Quote
  #6  
Old 07-26-2011, 08:28 PM
SlikRick SlikRick is offline
Retired
Join Date: Aug 2003
Location: Minnesota,USA
Posts: 685
SlikRick is on a distinguished road
Thanks I got it. Had to change the compatibility over to Windows XP (SP2) to get it to launch. However I still cannot get v6 to launch, v5 would show up in the processes in the task manager but v6 will not.
Reply With Quote
  #7  
Old 07-26-2011, 08:42 PM
SlikRick SlikRick is offline
Retired
Join Date: Aug 2003
Location: Minnesota,USA
Posts: 685
SlikRick is on a distinguished road
Downloaded v6 again and it's working fine now, thanks fowplay for your help.
Reply With Quote
  #8  
Old 07-27-2011, 04:14 AM
Bell Bell is offline
Registered User
Bell's Avatar
Join Date: Feb 2007
Posts: 1,824
Bell has much to be proud ofBell has much to be proud ofBell has much to be proud ofBell has much to be proud ofBell has much to be proud ofBell has much to be proud ofBell has much to be proud of
fowlplay4 is never allowed to leave Graal as he is our primary source of troubleshooting at this point. If he tries to leave I expect the person closest to him to tackle him, tie him to his desk and force him to stay.

This was my version of repping since I can't rep him again yet
__________________
For support contact
http://support.toonslab.com/
Reply With Quote
  #9  
Old 07-27-2011, 06:44 PM
SlikRick SlikRick is offline
Retired
Join Date: Aug 2003
Location: Minnesota,USA
Posts: 685
SlikRick is on a distinguished road
Quote:
Originally Posted by Bell View Post
fowlplay4 is never allowed to leave Graal as he is our primary source of troubleshooting at this point. If he tries to leave I expect the person closest to him to tackle him, tie him to his desk and force him to stay.

This was my version of repping since I can't rep him again yet
Well if you break his legs you can prevent him from leaving.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +2. The time now is 07:31 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
Copyright (C) 1998-2019 Toonslab All Rights Reserved.