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-   -   Client not loading (https://forums.graalonline.com/forums/showthread.php?t=134264012)

SlikRick 07-26-2011 07:38 PM

Client not loading
 
Recently I have not been able to get my v6 client to open, now I cannot get v5 to open as well. I tried re-installing both without any luck. How can I fix this?

SlikRick 07-26-2011 07:41 PM

And now GraalSetup.exe will not load.

fowlplay4 07-26-2011 07:45 PM

Try disabling conflicting programs such as your Anti-Virus, and try scanning for Malware.

SlikRick 07-26-2011 07:47 PM

My anti-virus has been running for a while and have never had problems before, and it just ran a scan last night for my computer being infected and nothing showed up and I have Graal set up in the settings as not a virus since it was thought to be one before.

fowlplay4 07-26-2011 08:22 PM

Try using (or disabling) compatibility mode for Graal.

Also try putting Graal.exe into a different folder, also list what you've tried to get it work.

Check Task Manager's processes for Graal and see if it's doing anything.

SlikRick 07-26-2011 08:28 PM

Thanks I got it. Had to change the compatibility over to Windows XP (SP2) to get it to launch. However I still cannot get v6 to launch, v5 would show up in the processes in the task manager but v6 will not.

SlikRick 07-26-2011 08:42 PM

Downloaded v6 again and it's working fine now, thanks fowplay for your help.

Bell 07-27-2011 04:14 AM

fowlplay4 is never allowed to leave Graal as he is our primary source of troubleshooting at this point. If he tries to leave I expect the person closest to him to tackle him, tie him to his desk and force him to stay.

This was my version of repping since I can't rep him again yet :D

SlikRick 07-27-2011 06:44 PM

Quote:

Originally Posted by Bell (Post 1660517)
fowlplay4 is never allowed to leave Graal as he is our primary source of troubleshooting at this point. If he tries to leave I expect the person closest to him to tackle him, tie him to his desk and force him to stay.

This was my version of repping since I can't rep him again yet :D

Well if you break his legs you can prevent him from leaving.


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