Support Policy Change: Playerworld backups and old project data

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Originally Posted by trevor987

Is that an implication that playerworld owners will not receive backups either, such as if a server crashes/is deleted/whatever? I've seen a few servers go down (especially Atrius) because of players like KuJi deleting everything, and I just wanted to clarify for everyone whether we should start working under the assumption that we don't get backups :X

Servers will still receive backups due to hardware failures or server crashes. They just need to put in a support ticket like normal.

Originally Posted by Codein

That's exactly what I meant. Say if I made a tileset for a playerworld and it fails and flops, I should be allowed to use those tiles elsewhere. I mean, is it really fair for owners to give away my work to someone like Jigga? An owner who didn't really contribute much, either way.

If the server is no longer being used and won't be returning. You could use your tileset elsewhere if you designed it. You would just have to have saved a backup of the tileset yourself.