Why?

[DustyPorViva]

Originally Posted by jkldogg

That's an email, not a ticket.

E-mail is the medium, it's still a support ticket. That's like sending an employer your resume via e-mail and saying "that's an e-mail, not a resume."

Also, there should be no excuses here. It doesn't matter if there's this or that problem. Graal is a marketed game, they need to get their support in check, especially since they don't even want to bother installing a support desk even after many people have suggested safe and reliable ones. This kind of **** doesn't fly on a market like Amazon or Ebay, and it shouldn't be excusable here.