true question

[Twinny]

Originally Posted by Gambet

Do you know why you're sent to the support center? Ever thought of that?

To deal with problems. Now think logically: What would players think about when they intend to complain about the current state of the support centre:
"hmm I shall use what I perceive to be an inefficient system to complain about it's inefficiency!"

or

"Perhaps I can bring this up in the forums in a hope some nice and well thought about arguments / discussions occur on the subject."