Support Center?

[oo_jazz_oo]

Originally Posted by TSAdmin

The reason a Support Centre isn't made on the login server is because if for some reason someone can't even log into the client (Account locked out, globally banned, servers lagging badly, etc etc), how are they supposed to contact the Support Centre? So internal Support Centre is a no-go.

So, since some people might not be able to use the in game support center...we shouldn't make one at all?

Theres no reason not to make one.

People who are banned can continue to email questions in...

But for those people who pay tons of money to play a game, shouldn't they get some sort of support center?
And if time has been spent to make a new support center, maybe some more time needs to be put it, because so far, nothing has happened.

You can search for years for a new support center software, but that doesn't mean anything to the people waiting for one.