Can't start graal; virus

[pig132]

It came with my computer when I bought it, 18 months free or something, I didn't download it

[Bell]

McAfee is a subscription service. Usually Norton or McAfee come with US computers with free trials. I've had it for years. Only get it free now though because its included in my Comcast package. Norton had the last false reading for Graal, this time its McAfee being dumb.

[Dragon551]

Originally Posted by cyan3

You shouldn't have to do this because Graal isn't a threat to your computer and won't give you any virus.

True, But McAfee seems to find a Trojan in my Graal. It looks like the same for everybody else.
It's the only way I can open my Graal

[xXziroXx]

Can't you white-list Graal.exe then?

[BlueMelon]

mcafee is off and its still not working..

[Craigus]

Ive got the same problem, i'm also not prepared to get rid of Mcafee since i get it included with my internet package at no extra cost.

[BlueMelon]

Originally Posted by Craigus

Ive got the same problem, i'm also not prepared to get rid of Mcafee since i get it included with my internet package at no extra cost.

Exactly.

[Dragon551]

Originally Posted by xXziroXx

Can't you white-list Graal.exe then?

I tried this, But I can't find it on the Programs List. My Trusted list is also empty for some reason o.o

[xXziroXx]

Originally Posted by Dragon551

I tried this, But I can't find it on the Programs List.

Can't you manually browse to your Graal folder and add Graal.exe?

[Mark Sir Link]

the home editions of McAfee software do not allow you to add programs to the trusted list yourself.

I've submitted the client to Avert and hopefully McAfee can resolve this quickly and release a new DAT.

[Mark Sir Link]

Update:
inconclusive [ graal.exe ]
Upon analysis the file submitted does not appear to contain one of the 200,000 known threats in the AutoImmune database. The file may contain a new threat, or no code capable of being infected. Your submission is being forwarded to an Avert Labs Researcher for further analysis. You will be contacted by AVERT through e-mail with the results of that analysis.

[Dragon551]

I don't see how it was classified as a Virus in the first place.

I scanned it with VirusTotal, Nothing was found.

[Bell]

Originally Posted by xXziroXx

Can't you manually browse to your Graal folder and add Graal.exe?

It doesn't actually remove Graal.exe It removes a couple of the files that make it run. They auto download again when you restart but McAfee kills them again. Without the ability to make it a trusted site, you're stuck.

[Mark Sir Link]

Originally Posted by Dragon551

I don't see how it was classified as a Virus in the first place.

I scanned it with VirusTotal, Nothing was found.

people already posted possible reasons, why not try reading a few posts?

[Mark Sir Link]

the issue seems to have been resolved, can anyone else with McAfee check?