Christmas Bundle

[Knight]

Wow, I bought this Christmas bundle as I do every year. I am hoping they will allow me a refund or at least to get an equivalent amount of gelats instead of the subscription items which I haven't transferred to the game due to the fact that the Zone items are temporary and the items are only temporary...? Because, it didn't say the items were temporary with the bundle. The information on the bundle wasn't very descriptive. This is pretty dissatisfying. I've attempted to send a support ticket but when I tried to log in my password wasn't the same as it always has been and it says the e-mail isn't registered. Then I tried to create a new account for the account in which I bought the subscription, and it says it sent the e-mail and I never got it. I resent it and I still haven't gotten it...