true question - Page 2

Crimson2005 · #16 01-24-2007, 10:09 PM

Quote:

Originally Posted by zim5354

I am all for Mods not having access to tickets that concern them. I would love to see how many tickets get made then that actually have a chance to be read.

Agreed!

zell12 · #17 01-24-2007, 10:09 PM

Wow Stefan, you deleted my thread. Now I will have to go into the shadows and amass a organized revolt. ;(

Tom · #18 01-24-2007, 10:09 PM

Quote:

Originally Posted by Stefan

Try? People complain about moderators being too strict or abusive but can never really give any prove for that. So at the end it's just about fighting and bashing the mods, which cannot be allowed.

Oh dude really, its been proved so many times by countless people. Just the threads that are showing the proof picked out get deleted BY the mods.

I dont know why your going against use, YOUR customers. You should try and make changes to make us happy wtf? Without us players graals nothing.

Ruf · #19 01-24-2007, 10:10 PM

Quote:

Originally Posted by Stefan

Well I am quite sure that they don't close tickets which are directed to me or unixmad, although I have seen that the people complaining often don't really want that since they don't have any real prove. We will see.

I sent the ticket under Forums and Other, I also e-mailed it to yourself, Unixmad and Ibonic yet.. I had no reply from anyone other then Moon Goddess, which Sam closed.

Andy0687 · #20 01-24-2007, 10:11 PM

Quote:

Originally Posted by Stefan

Well I am quite sure that they don't close tickets which are directed to me or unixmad, although I have seen that the people complaining often don't really want that since they don't have any real prove. We will see.

Is there a way this can be proven? Because we actually have proof of a not-so-isolated incident awhile ago in which a support ticket was sent about an unfair ban by a mod (I wont say who but I think we all know who im talking about). Who banned a user for something most users get away with when talking to someone else.

The ticket was sent, it was opened, a bad reply made, and closed.

Unless im missing something, dosent this completely defeat the point of the SUPPORT center?

nevermind apparently rufus posted it but im not changing my post

excaliber7388 · #21 01-24-2007, 10:12 PM

The support center is useless for things like this.

Skyld · #22 01-24-2007, 10:12 PM

Quote:

Originally Posted by Tom

Oh dude really, its been proved so many times by countless people. Just the threads that are showing the proof picked out get deleted BY the mods.

I dont know why your going against use, YOUR customers. You should try and make changes to make us happy wtf? Without us players graals nothing.

If the thread is breaking a rule, then it's going to be closed. I'm not quite sure which part of this you people don't quite understand.

zim5354 · #23 01-24-2007, 10:13 PM

Why do mods even have access to tickets? I mean how many of them actually play actively? Stefan, Unixmad and the PWA should have access but why mods?

Skyld · #24 01-24-2007, 10:14 PM

Quote:

Originally Posted by zim5354

Why do mods even have access to tickets? I mean how many of them actually play actively? Stefan, Unixmad and the PWA should have access but why mods?

I think support center admins only have access to the tickets which are relevant to their jobs. For example, I can't see tickets about account administration because I'm not an account admin.

zim5354 · #25 01-24-2007, 10:23 PM

Quote:

Originally Posted by zell12

Yeah, he called us stupid, which pretty much means Dumb ass/*****... And it was in that #2 thread by 'Inspiration.' My mistake, I could of swore it said something else though... :/

He called us idiots lol.

Andy0687 · #26 01-24-2007, 10:26 PM

Well im glad my thread at least got looked at, and Stefan had a few replies and took some time away to post in it (and not delete it).

Im going to bow out now though.

Dont get it deleted on me guys =[

cyan3 · #27 01-24-2007, 10:29 PM

Quote:

Originally Posted by Andy0687

Well im glad my thread at least got looked at, and Stefan had a few replies and took some time away to post in it (and not delete it).

Im going to bow out now though.

Dont get it deleted on me guys =[

We will most likey get it deleted we always do in the end.

zim5354 · #28 01-24-2007, 10:34 PM

If I had a job and I had this many complaints about me on a regular basis I would have been fired along time ago.

MysticX2X · #29 01-24-2007, 10:35 PM

I personally don't get all this rebeling. This forum was created for the discussion of graal. There's a whole load of other forums which are quite nice for whatever you're trying to post.

cyan3 · #30 01-24-2007, 10:37 PM

Quote:

Originally Posted by MysticX2X

I personally don't get all this rebeling. This forum was created for the discussion of graal. There's a whole load of other forums which are quite nice for whatever you're trying to post.

We are posting about graal mods on the forums so its about graal.