Leave Lyndzey Alone

[konidias]

Originally posted by AlexH
Requesting for Password Change Manually
If you no longer have access to the mailbox you previously used to sign up for your GraalOnline account, please write to [email protected]. Include your account name, the email address you used during sign-up, and a copy of the PayPal letter you received after your subscription payment.


That's a little unfair is it not?
How many people actually have their PayPal letter they recieved after suscription payment?

If you only knew how many people attempt to steal accounts by saying they lost the password and have no proof of ownership, you wouldn't say that. I remember all too well, after all, I dealt with like 80% of all the support center tickets and a lot of them were "I lost my pass I can't access my old e-mail" or something similar. There were quite a lot of people that forgot what account name they created with their e-mail.

I think there needs to be a way to have Graal send you an e-mail of the account you signed up for as well. Other sites do it, and it would help out quite a few people. (Like people that signed up to play a long time ago, and decided they wanted to come back but forgot what their account was)