Account Management

Tom84710 · #1 06-06-2002, 06:43 AM

James: I am kind of disappointed with the account management. I sent an e-mail to [email protected] about a week and a half ago and still no response. I am wondering if there is anyway I can speak with someone who can help me with an account, if so please reply.

AlkarenHyralt · #2 06-06-2002, 06:45 AM

I can not reply to e-mails because my e-mail address does not work and for some reason it won't let me foward anything either.

Plus, as I only have level 1 rc I can do nothing with accounts

AlexH · #3 06-06-2002, 07:09 AM

Why wern't you given all the rights and stuff when you got hired?
Seems a little odd.
Can't do much if you don't have the rights to do them.

azuretek23 · #4 06-06-2002, 07:28 AM

yea I had a problem with one of the accounts I got upgraded.... barley fixed today upgraded it like 3 weeks ago

and my friend his still has yet to work..

Logo · #5 06-06-2002, 08:05 AM

e-mail [email protected] (i think) or Agelaos ([email protected]) I think

Sparker3000 · #6 06-06-2002, 08:54 AM

Quote:

Originally posted by Tom84710
James: I am kind of disappointed with the account management. I sent an e-mail to [email protected] about a week and a half ago and still no response. I am wondering if there is anyway I can speak with someone who can help me with an account, if so please reply.

accounts team get about 50 e mails in a day, thats why they didnt reply you yet

Tom84710 · #7 06-06-2002, 09:49 AM

Quote:

Originally posted by Sparker3000

accounts team get about 50 e mails in a day, thats why they didnt reply you yet

James: I think I would know. I have been the Accounts Administrator and the job isn't hard at all, atleast it wasn't for me. I answered almost every e-mail I had gotten in every day. Think first before you type.

Python523 · #8 06-06-2002, 11:10 AM

Quote:

Originally posted by Logo
e-mail [email protected] (i think) or Agelaos ([email protected]) I think

zach's an account manager? I thought it was only Agelaos and Alkaren

_0AfTeRsHoCk0_ · #9 06-06-2002, 11:16 AM

Quote:

Originally posted by Python523

zach's an account manager? I thought it was only Agelaos and Alkaren

I believe that is Alkaren's e-mail address

AlkarenHyralt · #10 06-06-2002, 11:23 AM

Quote:

Originally posted by Python523

zach's an account manager? I thought it was only Agelaos and Alkaren

It's [email protected]

Though I would rather not use my personal e-mail for account stuff. Just wait for my [email protected] to work please

Domini · #11 06-06-2002, 11:32 AM

Quote:

Originally posted by Tom84710

James: I think I would know. I have been the Accounts Administrator and the job isn't hard at all, atleast it wasn't for me. I answered almost every e-mail I had gotten in every day. Think first before you type.

<3
Exactly.

It was NOT hard at all for us.

Torankusu · #12 06-06-2002, 02:36 PM

Quote:

Originally posted by Domini
<3
Exactly.

It was NOT hard at all for us.

You guys had the RC and the e-mail access.

There's only Agelaos, who is in some european timezone.

toad1413 · #13 06-06-2002, 03:25 PM

Quote:

Originally posted by Torankusu
You guys had the RC and the e-mail access.

There's only Agelaos, who is in some european timezone.

AND there's Alk, who lives in... Texas.

Pinktaco · #14 06-06-2002, 03:40 PM

Quote:

Originally posted by Tom84710

James: I think I would know. I have been the Accounts Administrator and the job isn't hard at all, atleast it wasn't for me. I answered almost every e-mail I had gotten in every day. Think first before you type.

Account Administration Team is probably one of the hardest jobs on graal, don't say it's easy I know you have been it but you werent it for long. I know 2 people who were it in the past, and they said it wasnt easy, I bet you thought it was tough to, you're just acting like it was not a challenge. I miss Kyle as account manager, I never see Agelaos, even when I am on at odd times(like now). The one previous from Kyle(James205) was also really great.

magicbud3344 · #15 06-06-2002, 03:42 PM

Mr. Deathchill always helped me with all my account problems

i am looking for a info change in my graal account but i can never find angelos

VikingBladeII · #16 06-06-2002, 07:52 PM

There has to be some simplification in this process. Most people who have problems have to dig and find other means that are not really present on the main website itself (the accounts e-mail given is joke). Me myself was not successful until a few of my friends forum pmed unixmad & Stefan. How would others do this if they did not know any people with a p2p account? This was the only method where any response at all was received over a 2 week period. For still having the majority as free accounts back in the old days thats fine, but when people pay? That's kind of absurd.

Tom84710 · #17 06-07-2002, 05:35 AM

Quote:

Originally posted by Pinktaco

Account Administration Team is probably one of the hardest jobs on graal, don't say it's easy I know you have been it but you werent it for long. I know 2 people who were it in the past, and they said it wasnt easy, I bet you thought it was tough to, you're just acting like it was not a challenge. I miss Kyle as account manager, I never see Agelaos, even when I am on at odd times(like now). The one previous from Kyle(James205) was also really great.

If you call typing and giving a response and going on servers, etc etc, hard, then I feel sorry for you. /openacc *. That is way too hard.

THINK BEFORE YOU TYPE. Some people are more challenged and some people are just naturals at it. And I was it for about 3 months.

Torankusu · #18 06-07-2002, 05:41 AM

Quote:

Originally posted by toad1413

AND there's Alk, who lives in... Texas.

Alkaren does not have the RC yet... or does he?

Pinktaco · #19 06-07-2002, 05:57 AM

Quote:

Originally posted by Tom84710

If you call typing and giving a response and going on servers, etc etc, hard, then I feel sorry for you. /openacc *. That is way too hard. THINK BEFORE YOU TYPE. Some people are more challenged and some people are just naturals at it. And I was it for about 3 months.

Yeah, you can easily say that since you're not currently the account administrator anymore, it's a stressful job, and yes I did think before I posted, I got knowledge from other account admins and there responses were that it was a hard job, sure not very hard, but it was challenging. Answering 100 e-mails and taking care of all account problems is hard, lets not forget this is graal, it's hard to keep a job without someone complaining, kind of like what you're doing right now.

Tom84710 · #20 06-07-2002, 06:11 AM

Quote:

Originally posted by Pinktaco

Yeah, you can easily say that since you're not currently the account administrator anymore, it's a stressful job, and yes I did think before I posted, I got knowledge from other account admins and there responses were that it was a hard job, sure not very hard, but it was challenging. Answering 100 e-mails and taking care of all account problems is hard, lets not forget this is graal, it's hard to keep a job without someone complaining, kind of like what you're doing right now.

You can say whatever you like, people have different abilities. I'm not going to argue with an invalid point. Please don't bother trying to argue with me.

DeathChill · #21 06-07-2002, 08:02 AM

ohi I was remembered!
James205 and James were good acc admins as was snakeeyes and almost every acc admin has been good..excluding geovanie.

haha yeah I didn't really find it hard but it got repeaditive aka boring.. <3 4 former acc admins!~
Join the club boys.

Tom84710 · #22 06-07-2002, 10:10 AM

Quote:

Originally posted by DeathChill
ohi I was remembered!
James205 and James were good acc admins as was snakeeyes and almost every acc admin has been good..excluding geovanie.

haha yeah I didn't really find it hard but it got repeaditive aka boring.. <3 4 former acc admins!~
Join the club boys.

I thought the job was pretty boring too after awhile, but NightLord was a bit more "loose" with what we did. I mean typing and clicking a few buttons isn't hard unless you get stressed really easily.