Account upgrade problems...

EB64 · #1 05-26-2002, 02:23 PM

I updated a friend's accoutn over a week ago using PayPal, yet it still shows him as in Trial Mode...
What the smeg is going on?
Is there something down in the account admin stuff or what?

AlexH · #2 05-26-2002, 02:45 PM

Well I upgraded my account with paypal about 3 days ago so there's nothing wrong with paypal.

IceFire_TK · #3 05-26-2002, 10:34 PM

See. It's things like that happening which keeps me from upgrading.

EB64 · #4 05-27-2002, 02:02 AM

So what should I do then?
I'm not about to go and pay another $19 to see if it works now...
Should I try and get back the money and then try upgrading the account again???

AlexH · #5 05-29-2002, 05:33 PM

Try cancelling the payment then paying again so your only paying 19$ still.
And if that doesn't work email Stefan or Unixmad about it.

Milkdude99 · #6 05-30-2002, 02:18 AM

Quote:

Originally posted by EB64
So what should I do then?
I'm not about to go and pay another $19 to see if it works now...
Should I try and get back the money and then try upgrading the account again???

You should have gotten a reciept from Paypal , copy that and send that info to Unixmad and let him know it is not upgraded. You can do it in a PM here , if you watch the length of it. I did this already and got an account straighten out that way...

Or you can send it to me if you like and I will talk to Unximad directly about it if you wish. But I would need all the info off the reciept , all the numbers related to the transaction... either way is good , just let me know if you need help with it.....

Whatever you do don't cancel it it will just complicate things....