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  #41  
Old 05-02-2016, 08:39 PM
[email protected] mattgraal@outlook.com is offline
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Quote:
Originally Posted by ffcmike View Post
I noticed that the "new" support center doesn't cater to PC Graal, or even Delteria which is surprising given that it's on Facebook. Though this could just be a makeshift solution given how the previous support center was compromised.

On a related note the support center also requires you to authenticate with an email that is registered on Graal, which is not helpful for when someone has lost access to an email address.
Even if I got that person to transfer my brother's account we would have to go somewhere else to play the game because our home IP addresses are blocked.

Last edited by [email protected]; 05-02-2016 at 08:40 PM.. Reason: Typos
  #42  
Old 05-03-2016, 03:34 PM
Vlad1 Vlad1 is offline
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the fact that Sinkler, who resigned like 2 years ago is more helpful to this thread than our current PWA's says something.

Thanks for sharing your thoughts on this Gabe

Quote:
Originally Posted by unixmad View Post
We have secured login to graal servers, it is no more allowed to login using a Proxy or a Vpn.

Please use your normal DSL to connect to Graal servers.

We are still working on the proxy detection, if you can't login on graal servers and your IP is not a proxy or VPN please contact me by PM: provide your IP and your graal account in the message.

Thanks for your understanding.

Unix.
Also i found this going through the forums, so Unix said it's not allowed he never said the punishment if you do, do it though so idk probably you'll have to end up talking to him about it
  #43  
Old 05-03-2016, 11:02 PM
[email protected] mattgraal@outlook.com is offline
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Quote:
Originally Posted by Vlad1 View Post
the fact that Sinkler, who resigned like 2 years ago is more helpful to this thread than our current PWA's says something.

Thanks for sharing your thoughts on this Gabe



Also i found this going through the forums, so Unix said it's not allowed he never said the punishment if you do, do it though so idk probably you'll have to end up talking to him about it
Tried didnt work. I'm not gonna say anything about the staff because I just want help.
  #44  
Old 05-04-2016, 05:21 PM
Urahara112 Urahara112 is offline
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I'll just throw this out there now...

PC Graal needs a separate team for PWA and Support from iGraal/Facebook etc.
  #45  
Old 05-04-2016, 06:22 PM
PlanetOscar PlanetOscar is offline
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Yeah, they're all separate depending on their server (Zone, Classic, Era etc.) PWA is only for playerworlds, and maybe some major issues on iServers.
  #46  
Old 05-05-2016, 03:02 AM
ffcmike ffcmike is offline
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At the very least there should be a new Account Support leader dedicated to PC Graal.

Last edited by Darlene159; 05-06-2016 at 07:50 AM..
  #47  
Old 05-06-2016, 10:50 AM
[email protected] mattgraal@outlook.com is offline
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Is there literally no one who can unban my account (Who is active).
  #48  
Old 05-06-2016, 12:29 PM
Darlene159 Darlene159 is offline
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I have been told that unixmad disabled the accounts for something you did. the answers can only be from him. You will get no answers here.
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