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So who is the Account Administrator and where can I contact them because its been like 3 weeks and nothing has even happened. I just really need our accounts unbanned and our ip unblocked from the game.
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If Carlito is correct in this not being his jurisdiction, that leaves only Unixmad and Xor. Unixmad is said to have been on vacation for the last few weeks, and Xor's global role has never really been clarified.
I'm surprised that after all these years Account Support hasn't been un-merged from PWA. When there are so few trustworthy people around after such lengthy decline, it would be less demanding to compartmentalise these responsibilities. This surprise however is based off the assumption that PC Graal is not abandonware, which isn't a safe assumption to make.