[email protected] is down?

[TSAdmin]

1-3 business days? Seriously? o_o

[kia345]

Originally Posted by TSAdmin

1-3 business days? Seriously? o_o

If the excuse isn't "because we are swamped with iPhone related issues", then everyone associated with that email is an idiot and doesn't deserve to manage anything more complex than a blender.

[TSAdmin]

Originally Posted by kia345

If the excuse isn't "because we are swamped with iPhone related issues", then everyone associated with that email is an idiot and doesn't deserve to manage anything more complex than a blender.

Hm, I'm not setting up a "hang crap on them" party. It is a tedious task at times. I'm just honestly quite shocked that such leniencies need to be in place in a team of 4 people. Totally honest shock.

In response, though, unless things have changed - iPhone servers have their own line of support. EG: Classic iPhone's e-mail support is [email protected] and messages intended for them sent to Support would be forwarded by Support staff.

[kia345]

Originally Posted by TSAdmin

Hm, I'm not setting up a "hang crap on them" party.

I am, Graal's community is hardly large enough that the small fraction of people having problems submitted to the support email could have to wait three days for a response.

[Fulg0reSama]

Originally Posted by kia345

I am, Graal's community is hardly large enough that the small fraction of people having problems submitted to the support email could have to wait three days for a response.

Considering the information about seperate supports; I agree with you Pojo.

If there's anyone actually looking closely at the support email (even worse multiple) for it to take even more than one day total is ridiculous and there's no excuse for that.