I'm very disapointed

[Spark910]

Originally Posted by TSAdmin

That wouldn't be very useful to people who couldn't access the client for one reason or another in the first place.

Yeah this was a thought too, as is those who cannot login!

Then they could make their own web based version perhaps? Who knows. Still, something other than e-mail is probably necessary sooner than later. One of the reasons they agreed to the support centre the first time around was a global staff took leave for whatever reason leaving about 300 e-mails unanswered!

[Stephen]

Originally Posted by Spark910

Yeah this was a thought too, as is those who cannot login!

Then they could make their own web based version perhaps? Who knows. Still, something other than e-mail is probably necessary sooner than later. One of the reasons they agreed to the support centre the first time around was a global staff took leave for whatever reason leaving about 300 e-mails unanswered!

There are tonnes of OEM Helpdesks.

[Loriel]

Originally Posted by Inverness

Yea that is a good point. Accessible by client is a good idea. Perhaps integrated with the server's local support services.

Yeah, look, if they cannot run a web application reliably, I doubt they will manage a web application plus an in-client application in parallel.

[TheJames]

All this has lead up to me quitting Graal.