Developing should be free for servers that are staff-only

[Tigairius]

Originally Posted by Hiro

you butchered the example. it's like someone selling you a car and giving you a key, and that's it - no gas in the car, no tires on it, no engine - it only looks like a car. responsibility isn't a facter here, it's whether or not the PWA or other global group should help servers out, since that's the entire point of graal as presented by you developers - to create content. sure they don't HAVE to help, and it's not their RESPONSIBILITY to help, but all that amounts to is that they don't want to help out because they don't. i find the other jobs being done by the PWA to be trivial, because honestly anyone could do it if they put the time into it. helping out new developers (or even experienced ones who seem to get more support than any other) isn't something that just anyone or any group can do, and it's an area of graal that lacks considerably. frankly, it's sicken to see this "leave it alone" attitude taken on by you developers

You are asking support staff to provide developers with development-related help. Brilliant.

Originally Posted by Hiro

and chances are that no one would help, even if we contacted them. at least if a global, who has some social significance to graal, asks someone to help out, they might think about it. and again, you only choose to be a safety net, at best. you could be doing a lot more to push some new content into graal, but instead you let it sit and marinate until the **** can't smell any worse

We have no control over the content being pushed into Graal, unless you're talking about Hosted and Classic servers being approved, but that's not the PWAs fault if they are not being produced, that's yours.

You've perpetually shown that you do not understand the role of the PWA, so let me inform you.

I feel like I shouldn't have to take the time to write this to someone, but I will take special time since you don't seem to understand.

The PWA does:

• Check servers for illegal, copyrighted, inappropriate content.
• Inspect servers when the server developers feel that they are ready to go Hosted/Classic.
• Investigate and settle disputes about abusive and corrupt behavior.
• Read and reply to all support tickets submitted to the playerworlds section (handling anywhere from harassment to playerworld issues).
• Act as a safety net for when servers have been taken over or economies are being ruined by staff.
• Help manage and monitor the community of Graal, and help build a bridge between players and upper management (Stefan, unixmad, etc). We can be your voice.

The PWA does not, nor should they have to:

• Develop content for your server.
• Fix your scripting mistakes -- get a NAT.
• Teach you how to level.
• Help you learn how to do anything development related.
• Get involved with your projects.

We are starting a separate team, it's called the Global Development Team, which may help you out since you seem to advocate having people doing all your work for you instead of learning how to do it yourself. However, if someone truly feels the need to remain ignorant and continue to pay for a server, that's perfectly fine, but they will not receive any help from the team. You must put forth effort to learn how to develop things on your own as well. If you don't learn how to develop, that is not my problem and it's not the PWAs problem. In fact, it's no ones problem except your own.

You seem to be trying to blame things on the PWA when it truly has absolutely nothing to do with what you're complaining about, which is just a lack of available developers to help you with your project. Again, this is not the PWAs fault, in fact, you are more at fault for it than the PWA.

It is so incredibly common in this day and age for everyone to try to push their problems onto someone else and find someone to blame, but really there is no one to blame but themselves.