Utopia tried
this for a while, but people decided to moan more and not make tickets.
The problem, I think, is that people send messages to developers, administration, etc. There needs to be a team (player relations?) to deal with player problems, and there should always be one on tag.
There is normally no need for developers to be on tag, unless they are testing something that they need to be on tag for. What
really bugs me is when people have both their RC and player on a developer tag, especially when away.