Cant Download?

[Arch_Angel]

I went to re-update my graal to the newest version of v5 and after it was done downloading, I could not open up graal anymore. I ended up having to go to the point to where I deleted all my graal stuff to re-install it. It keeps telling me

"Executable 'C\Documents and Settings\xxxx\Desktop\GraalSetup.exe' had the following unrecoverable error: Couldn't find library MSVCR80.dll
Please ensure that it is installed"


So I went to http://www.dll-files.com/ to download that dll file it has there. I downloaded it into my C\Program Files\WINDOWS\system and C\Program Files\WINDOWS\system32

I also placed it on the desktop to see if anything would happen. I go to run the Setup.exe again then it comes up with another error AND still the same error relating to the .dll file. The new error that comes up before the .dll error says

"Runtime Error!

Program: C\Documents and Settings\xxxx\Desktop\GraalSetup.exe

R6034
An application has made an attempt to load C runtime library incorrectly
Please contact the application's support team for more information"

I have to hit the 'OK' button and another pops up sayign the same. I hit OK again and then the .dll error comes up. I hit OK on that and then it closes out of my Setup.. Someone have any clue whats going on. I am out of ideas...

EDIT:
Re-installed Windows Defender also and nothing happened. Still the same error

[Darlene159]

Originally Posted by Arch_Angel

I went to re-update my graal to the newest version of v5 and after it was done downloading, I could not open up graal anymore. I ended up having to go to the point to where I deleted all my graal stuff to re-install it. It keeps telling me

"Executable 'C\Documents and Settings\xxxx\Desktop\GraalSetup.exe' had the following unrecoverable error: Couldn't find library MSVCR80.dll
Please ensure that it is installed"


So I went to http://www.dll-files.com/ to download that dll file it has there. I downloaded it into my C\Program Files\WINDOWS\system and C\Program Files\WINDOWS\system32

I also placed it on the desktop to see if anything would happen. I go to run the Setup.exe again then it comes up with another error AND still the same error relating to the .dll file. The new error that comes up before the .dll error says

"Runtime Error!

Program: C\Documents and Settings\xxxx\Desktop\GraalSetup.exe

R6034
An application has made an attempt to load C runtime library incorrectly
Please contact the application's support team for more information"

I have to hit the 'OK' button and another pops up sayign the same. I hit OK again and then the .dll error comes up. I hit OK on that and then it closes out of my Setup.. Someone have any clue whats going on. I am out of ideas...

EDIT:
Re-installed Windows Defender also and nothing happened. Still the same error

Last I heard, Graal won't work with Windows Defender.

Check this thread, and see if anything helps:

http://forums.graalonline.com/forums...ht=MSVCR80.dll

[Arch_Angel]

Originally Posted by Darlene159

Last I heard, Graal won't work with Windows Defender.

Check this thread, and see if anything helps:

http://forums.graalonline.com/forums...ht=MSVCR80.dll

Ty very much

I just saw on the last page about how the problems may have come from Microsoft Office 2007. It just so happens it was just installed a couple days ago to this computer, so thats why its doing this. Once again thank you, i'm un-installing Office 2007 right now, and I hope everything will go good.

[Darlene159]

Originally Posted by Arch_Angel

Ty very much

I just saw on the last page about how the problems may have come from Microsoft Office 2007. It just so happens it was just installed a couple days ago to this computer, so thats why its doing this. Once again thank you, i'm un-installing Office 2007 right now, and I hope everything will go good.

No problem, hope you get it working.