missing graal4

[wezzee]

I'm not sure if this is a bug or if im missing something, but whenever i log on the download screen shows up and then i wait 5 minutes and when its done i instantly get logged off and a screen pop ups and says "Graal Updater: The file graal4_temp.exe has not been found!" does this mean i never had v4? or is it a bug or a problem with my computer?

[Admins]

Is there a graal4_temp.exe in the Graal folder? Or any other exes?

[wezzee]

No, i just checked and there is no exes in my graal folder... where do i get it?

[Vulcan]

http://www.graalonline.com/zone/downloads/

Download the windows client from there and run the installation file.

[wezzee]

Thanks for the help but when I try to download a popup comes saying that it is connecting to my server but it never does ! The pop-up stayed there for 10 minutes. So I tried turning off my anti-virus but nothing changed. Any ideas what to do next ? I want to play !!!

[Vulcan]

Originally Posted by wezzee

Thanks for the help but when I try to download a popup comes saying that it is connecting to my server but it never does ! The pop-up stayed there for 10 minutes. So I tried turning off my anti-virus but nothing changed. Any ideas what to do next ? I want to play !!!

wes

Does this show up after you download and install or as you're trying to download? If its the first, are you behind a router that might be blocking Graal's ports? Also make sure that your graal folder is not read only. Go to C\Program Files\ and right click Graal and click properties then uncheck read-only if its checked.

[wezzee]

Thanks but nothing is working. This "connecting to server" box comes up as I am trying to download. The "read me" box is clicked off and that made no difference. I thought I would try and play as a guest on "graal online" to see if I could and when I went to play that same "connecting to server" box poppped up again and never goes away. I tried it again with anti-virus and spysweeper off but it made no difference. I do have windows "vista". Maybe Graal5 is having problems with "Vista". Anyways, if anything else comes to mind let me know?

[Vulcan]

Originally Posted by wezzee

Thanks but nothing is working. This "connecting to server" box comes up as I am trying to download. The "read me" box is clicked off and that made no difference. I thought I would try and play as a guest on "graal online" to see if I could and when I went to play that same "connecting to server" box poppped up again and never goes away. I tried it again with anti-virus and spysweeper off but it made no difference. I do have windows "vista". Maybe Graal5 is having problems with "Vista". Anyways, if anything else comes to mind let me know?

No, your PC is not letting you download the file. What sort of network are you on and what type of account do you have for the PC (Admin, limited, etc?)

[wezzee]

Originally Posted by Vulcan

Does this show up after you download and install or as you're trying to download? If its the first, are you behind a router that might be blocking Graal's ports? Also make sure that your graal folder is not read only. Go to C\Program Files\ and right click Graal and click properties then uncheck read-only if its checked.

Originally Posted by Vulcan

No, your PC is not letting you download the file. What sort of network are you on and what type of account do you have for the PC (Admin, limited, etc?)

I am on cable internet and my account type is limited

[Vulcan]

Originally Posted by wezzee

I am on cable internet and my account type is limited

See if the person with the admin account will download and install for you.

[wezzee]

umm i tried re-downloading it and when i clicked Download for windows it said it was downloading for Linux... thats whats wrong how do i fix this so it downloads for Windows and not Linux?

[Admins]

The connection box was probably displaying because there was a problem with the login server. Is it working now?

[wezzee]

Originally Posted by Stefan

The connection box was probably displaying because there was a problem with the login server. Is it working now?

No, its still not working