Anyway, point is, I shouldn't have to talk to people like you, to get someone else to give me the support I should be getting at the...
SUPPORT CENTER
It should be a simple task, post a ticket, and through Q&A back and forth, the problem is solved. I shouldn't have to create threads, I shouldn't have to talk to you or anyone else.
Also, your statistics are flawed. Post the entire thing here. I bet you aren't including the part where we rate the help given. If our problems were solved or not.
Stefan needs to get someone else to do this part of what he likes to make, his job.