Problem with our database computer

[Darlene159]

Originally Posted by Chompy

how worse?

For one, it could have been down longer? It is the weekend.

[unixmad]

It was a major problem, the database computer was really broken and some datas were lost.

We had to:

- reinstall a new computer
- restore data from backups
- synchronise data with the last account data to not loose subscription
- ...

We are still monitoring to see if everything is running as expected.

[Googi]

Originally Posted by Stephen

$41/365...=$0.11......(value of one day of gold)
$0.11/24..=$0.004....(value of one hour of gold)
$0.004*3..=$0.01.....(value of three hours of gold)

Do you want your penny now, or later?

He's not asking for a penny, he's asking to not lose subscription time while Graal is inaccessible, which is a reasonable request and one that has been granted in the past.

[unixmad]

Right now we are focusing on making sure everything is up and running.

But we will probably offer 1 day of subscription to gold and vip.

Originally Posted by Googi

He's not asking for a penny, he's asking to not lose subscription time while Graal is inaccessible, which is a reasonable request and one that has been granted in the past.

[Galdor]

Originally Posted by unixmad

Right now we are focusing on making sure everything is up and running.

But we will probably offer 1 day of subscription to gold and vip.

or you could release graal 3d earlier then what you had in mind