Quote:
Originally Posted by hampy
Unix is always complaining about how much Graal costs him already, I don't think he would even consider this 
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True. Besides, when I was staff I mostly sat around waiting for something to do; ironically, I care more when I have free reign, and only have free reign when I'm not being paid to Accomplish Something. It's the great paradox of Graal - volunteers are the only ones that care, because they're the ones that would do an indefinite workload for free; paid employees put in their time and go home.
Well, except Stefan, he does everything and then some. Honestly, I've tried coding; no idea how he codes new stuff, supports old stuff, runs a couple worlds, and on top of all that is expected to answer support tickets and break up squabbles. But I digress.
Professional paid staff's tricky. If you pay an artist by the hour, it's amazing how long a commissioned piece takes; it's not a slight against artists, it's a slight against hourly wages for commissioned tasks. But you can't very well pay people a dime for every ticket answered...
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...actually...
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...no, horrible idea, they'd wind up generating tickets to "Resolve them satisfactorily". It'd encourage them to get their jobs done, but it's not the big smart answer. Paying FAQs would be even worse.
No, I think it goes back to the FAQ should be player oriented and unofficial - the system exists for all, the system caters to an experienced player helping a group of newbies, all is well in the world. The GP should probably be a global network of hacker catchers - but then, I tend to think scriptwise, and thus figure it's really a scripting problem if anyone can hack a supposedly secure script. Likewise I figure it's a cinch to catch people abusing the rules if the system can catch them at it, but clearly I'm wrong in this. Perhaps a single global individual in charge of security, of posting and enforcing the Global Rules, and sorting out complaints, answering tickets, and generally representing Stefan and Unixmad when they've got better things to do than sort out which local staffer's misbehaving - maybe that'd help, but the duties would need to be clear and numerous.
Level admins...well, we mostly work for the glory of having our work published. Pay us to do something else and we won't have much fun at it. Ultimately no reason for a level admin to have GP-style powers - they got no reason to warp people, if a level malfunctions and warps everyone into a wall that same level, when repaired, can warp everyone out again.
Game Coordinators, heresy though it is, are in the same boat as FAQs. An official title to rally around, perhaps, but an official board or announcement-system is just as good. It should be something that players can do just as easily...though rewards are always going to be tricky, beating your other idling account in a sparring contest oughtn't net you a ticket.
Perhaps rewards should be based on participation, or on general player approval?
I dunno, just my views.