Support tickets

[Mykel]

Originally Posted by Rufus

I must admit that I have been peeved at support tickets not being replied to, but you've got to realise that things take time. Imagine if it were the other way round and you were overloaded with work, players asking special favors, people asking valid questions, trying to have a social life outside of Graal, what would you do?

The fact that they have a valid excuse or not has nothing to do with us and our right to complain about it.