help with account please unixmad

[TifaKhan]

I am posting this for one of my staff because all else has failed.
account:NovaNET
paid by phone
it was supposed to cost $8 for 1 month unlimited classic
and only got 12 days of access
and converted back to trial
The bill from the phone company is for $52.91
email address is :[email protected]
He has tried emailing Stefan,Unixmad and [email protected]
and Nemesis has tried to contact Stefan.
Please help this player.