lost account..

[Gabnid]

I've been trying to get my old account back under my control since I came back with this one.. It was only a basic package.. but I still payed for it and don't intend on just forgetting about it.

What happened to me doesn't seem that out of the ordinary.. I lived in a small crap-hole of a town, in the middle of nowhere.. and my ISP changed owners and names repeatedly. At some point between changes in domain names and total email account chaos.. I not only stopped playing Graal.. but lost more than a few email addresses. One of which, that account is registered to. The BEST part is.. I can't remember which of the many addresses it was.

So here I am.. literally years later, ready to play again.. and I don't have the foggiest clue on where to begin. I emailed the account admin but later read all the contingencies keeping them from basically even talking to me. I don't want to let it escalate to the point where I feel I've been ripped off. It's a very small fee, I agree.. but I still payed the money, and I'm entitled to the account.. regardless of my retarded mistake of losing track of not only my password, but the archives I had it recorded in. (I blame me reformatting windows thousands upon thousands of times..)

I don't know where else to turn..! help me! Exactly what info do I need to provide to prove I'm me?

What I can provide for sure:

+ The card's registered name, number, date.. etc.. (I was still at home.. so it was my mom's card.. but I had her consent and approval..)

+ Various possible email addresses..

+ The account NAME..

+ ... anything else?

..and WHO can I safely tell these things and actually know that I'm being taken care of? I don't want some crooked two-bit admin messing around and trying to steal my identity or some crazy crap..

I appreciate any advice..

OH YEAH.. if it goes to the extent of a phone call.. so be it. I want my account.

[sYnergy247]

Location: Satisfaction




Thats gotta be some long distance bill for a phone call though

[Gabnid]

More well put than you realize..

[Blue_Dragn]

Originally posted by sYnergy247
Location: Satisfaction




Thats gotta be some long distance bill for a phone call though

10-10-987



Lyndzey would be the best bet really, i dont know what to tell you to provide her with because i dont know where her access limits, i doubt she could access such secure information just with her RC or something.

Sorry i cant help you more

[Gabnid]

Yeah.. so long as I could prove it well enough for them.. it'd only be a matter of someone changing the email address so I could generate a new password.


:grrr:

[Spark910]

[email protected]
Give it a go.
And WHY does our technical support have no staff to assit people? Its the worst technical support ever.

[Gabnid]

well.. I'm thankful to say that you've been more helpful than the accounts admin.. whoever that may be.

I'll give her a hollar..

[tlf288]

Originally posted by Spark910

And WHY does our technical support have no staff to assit people?

i guess because tyhm doesn't feel like doing his job

[marcoR]

Originally posted by tlf288


i guess because tyhm doesn't feel like doing his job

Ohmi.

[w3dg1tz8]

Lyndzey is on vacation, others are just plain old lazy.