lost account..
 

I've been trying to get my old account back under my control since I came back with this one.. It was only a basic package.. but I still payed for it and don't intend on just forgetting about it.

What happened to me doesn't seem that out of the ordinary.. I lived in a small crap-hole of a town, in the middle of nowhere.. and my ISP changed owners and names repeatedly. At some point between changes in domain names and total email account chaos.. I not only stopped playing Graal.. but lost more than a few email addresses. One of which, that account is registered to. The BEST part is.. I can't remember which of the many addresses it was.

So here I am.. literally years later, ready to play again.. and I don't have the foggiest clue on where to begin. I emailed the account admin but later read all the contingencies keeping them from basically even talking to me. I don't want to let it escalate to the point where I feel I've been ripped off. It's a very small fee, I agree.. but I still payed the money, and I'm entitled to the account.. regardless of my retarded mistake of losing track of not only my password, but the archives I had it recorded in. (I blame me reformatting windows thousands upon thousands of times..)

I don't know where else to turn..! help me! Exactly what info do I need to provide to prove I'm me?

What I can provide for sure:

+ The card's registered name, number, date.. etc.. (I was still at home.. so it was my mom's card.. but I had her consent and approval..)

+ Various possible email addresses.. :\

+ The account NAME..

+ ... anything else?

..and WHO can I safely tell these things and actually know that I'm being taken care of? I don't want some crooked two-bit admin messing around and trying to steal my identity or some crazy crap..

I appreciate any advice..

OH YEAH.. if it goes to the extent of a phone call.. so be it. I want my account.

Location: Satisfaction




Thats gotta be some long distance bill for a phone call though :rolleyes: :p :rolleyes: :p

More well put than you realize.. :D

10-10-987

:)

Lyndzey would be the best bet really, i dont know what to tell you to provide her with because i dont know where her access limits, i doubt she could access such secure information just with her RC or something.

Sorry i cant help you more

Yeah.. so long as I could prove it well enough for them.. it'd only be a matter of someone changing the email address so I could generate a new password.


:grrr:

[email protected]
Give it a go.
And WHY does our technical support have no staff to assit people? Its the worst technical support ever.

well.. I'm thankful to say that you've been more helpful than the accounts admin.. whoever that may be.

I'll give her a hollar..

i guess because tyhm doesn't feel like doing his job

Ohmi.

Lyndzey is on vacation, others are just plain old lazy. :)