2 accounts under 1 email

Frankie · #1 07-29-2008, 02:20 PM

I have Sum41Freeeeek and Frankie under 1 email.

I went to change my password and it doesn't let me login on the accounts anymore, but I have to login with the email.

When I login with the email, it logs me into Sum41Freeeeek and not Frankie. Is there anyway I can fix this without needing Ibo?

DustyPorViva · #2 07-29-2008, 02:23 PM

I had the same problem. You'll have to go to the support desk. Ibonic will be pretty quick to resolve the issue... make sure you ask him about changing the e-mails as well.

Frankie · #3 07-29-2008, 02:24 PM

it says my lifetime classic will be removed... why the hell is that necessary?

this Frankie account has gold though, so maybe I can get away with getting this email changed instead of the other?

DustyPorViva · #4 07-29-2008, 02:27 PM

I had two accounts under one e-mail. I filed a service at the desk and Ibonic simply e-mailed me a new password for DustyPorViva. I didn't lose my classic subscription.

Twinny · #5 07-29-2008, 02:29 PM

I have this problem. I just poked Stefan for a new password

Frankie · #6 07-29-2008, 02:30 PM

I don't know.. It's telling me to agree that I will lose my lifetime subscription if I don't have an active gold subscription.

Whatever. I requested the email be changed for this account and not the account I have lifetime classic on just to be safe.

DustyPorViva · #7 07-29-2008, 02:41 PM

Don't do a e-mail change. Just file a ticket under account problems and state the problem.

Frankie · #8 07-29-2008, 02:59 PM

ahh ok, got it. hopefully this doesn't take too long. I was really getting into Zodiac :[