Christmas Bundle

Knight · #1 12-22-2007, 11:01 PM

Wow, I bought this Christmas bundle as I do every year. I am hoping they will allow me a refund or at least to get an equivalent amount of gelats instead of the subscription items which I haven't transferred to the game due to the fact that the Zone items are temporary and the items are only temporary...? Because, it didn't say the items were temporary with the bundle. The information on the bundle wasn't very descriptive. This is pretty dissatisfying. I've attempted to send a support ticket but when I tried to log in my password wasn't the same as it always has been and it says the e-mail isn't registered. Then I tried to create a new account for the account in which I bought the subscription, and it says it sent the e-mail and I never got it. I resent it and I still haven't gotten it...

BigBear3 · #2 12-23-2007, 12:12 AM

Quote:

Originally Posted by Knight

Wow, I bought this Christmas bundle as I do every year. I am hoping they will allow me a refund or at least to get an equivalent amount of gelats instead of the subscription items which I haven't transferred to the game due to the fact that the Zone items are temporary and the items are only temporary...? Because, it didn't say the items were temporary with the bundle. The information on the bundle wasn't very descriptive. This is pretty dissatisfying. I've attempted to send a support ticket but when I tried to log in my password wasn't the same as it always has been and it says the e-mail isn't registered. Then I tried to create a new account for the account in which I bought the subscription, and it says it sent the e-mail and I never got it. I resent it and I still haven't gotten it...

Oooo. I have a complaint! When I bought VIP long ago I was told to have lifetime access to gold servers on the weekends. I know have 2 weekend VIP days left.

kia345 · #3 12-23-2007, 12:13 AM

You'll still have access, you just won't save, right?

BigBear3 · #4 12-23-2007, 12:14 AM

Quote:

Originally Posted by kia345

You'll still have access, you just won't save, right?

You know what I meant smartass.

BigBear3 · #5 12-23-2007, 12:17 AM

I used to log on and play Zone on the weekends and be able to do whatever I want. Now this Saturday and Sunday are my last days to do so.

kia345 · #6 12-23-2007, 12:19 AM

Quote:

Originally Posted by BigBear3

You know what I meant smartass.

Actually that question was more meant to be at any staff. People were promised permanent access, so they find a loophole and let you have the access, just without the benefits

xAzerothx · #7 12-23-2007, 12:35 AM

Rofl you don't keep the items that you get with the Christmas package? That's ****ing retarded.

Knight · #8 12-23-2007, 01:31 AM

You always have gotten to keep everything I have boughten before in the bundle... It needs to be perm or they need to give me a refund.

grawlgamer · #9 12-23-2007, 01:38 AM

Zone used to be fun once and awhile, now its not even worth paying for, AND its basically monthly renewal now. Oh and I have 102 days left of "full access to Graal Kingdoms and Zone on weekends."
and that is right off the gelat store, so I don't see how they found a loophole, it says full access. I wouldn't be surprised if soon they made past years Christmas bundles and guns like the Red-Rifle limited days, so people who have been here since before the Gelat store have to start buying all our weapons monthly.

xAzerothx · #10 12-23-2007, 01:42 AM

Um I don't get it. I sadly got the bundle for the hell of it but I don't get anything? I have to buy it still?

Knight · #11 12-23-2007, 01:47 AM

No, you have to click 'Shop' then Inventory.

xAzerothx · #12 12-23-2007, 01:56 AM

I see, thanks. I feel really stupid.

Knight · #13 12-23-2007, 02:01 AM

If they don't exchange my bundle for a refund or make the weapons perm. I will just report Graal to Paypal. I am not getting what I promised, I payed for items. Not for temp items. If you buy a camera on ebay you aren't buying it for 2 months. You're buying it for life. In no where did it say they are temp.

dNeonb · #14 12-23-2007, 02:06 AM

What Christmas bundle are you talking about anyway. If I log on Zone and click on the shop it does not say something about a christmas bundle at all.
Go on GK for example and click on the shop, there is something mentioned about a christmas items pack - I see nothing on Zone.

Knight · #15 12-23-2007, 02:09 AM

Click the Store page on the Graal website. I checked with Paypal, it isn't allowed.