need gold days credit

ezwider · #1 07-21-2004, 05:44 PM

Hi this is to staff. There were no gold servers for 2 days. I want my account credited with two gold days, thanks in advance.

Monkeyboy_McGee · #2 07-21-2004, 07:21 PM

....

...... um....

BAN HIM! XD

Brad · #3 07-21-2004, 07:26 PM

hahahahahahahahaha

man 2 good laughs in a day

Darlene159 · #4 07-21-2004, 07:57 PM

um, forum pm stefan or Unixmad, we cant help you on the forums

Lance · #5 07-21-2004, 08:59 PM

Quote:

Originally Posted by Darlene159

um, forum pm stefan or Unixmad, we cant help you on the forums

So, we cannot discuss something graal related on the graal forums? Pfft.

Anyway, while the original poster was not very courteous in his request, it is an entirely valid one. This thread breaks no rules, so why did you close it? Your completely arbitrary decisions to close threads require some rethinking. It is simply hilarious that LegoBomb predicted such a negative response.

Crono · #6 07-21-2004, 09:29 PM

Quote:

Originally Posted by Lance

It is simply hilarious that LegoBomb predicted such a negative response.

Nah, It was natural for anyone to think that you'd get banned for posting something like this. Seriously.

You sir (the thread started not you Lance) need to take a nice pill of (S)tudying (T)races (F)or (U)niversitys

Dont ask, you get the message and it isnt illegal so dont try deleting it.

Monkeyboy_McGee · #7 07-21-2004, 10:15 PM

Quote:

Originally Posted by Gerami

Nah, It was natural for anyone to think that you'd get banned for posting something like this. Seriously.

Lol nah, i was joking mostly, but it was a pretty damned stupid thing to request...

Lance · #8 07-21-2004, 10:20 PM

Quote:

Originally Posted by Monkeyboy_McGee

Lol nah, i was joking mostly, but it was a pretty damned stupid thing to request...

Why is that? People were denied a service for two days. It is not Graalonline's fault, but it is most certainly not the players' fault either. So, they seek Graalonline's kindness in restoring to them two gold days that they have missed out on. How is that a stupid request?

Loriel · #9 07-21-2004, 09:36 PM

Sounds like a valid request, but it is very unlikely that it will be fullfilled.
You did not pay for a guaranteed uptime of 100%.

Crono · #10 07-21-2004, 09:39 PM

Quote:

Originally Posted by Loriel

You did not pay for a guaranteed uptime of 100%.

I hate those blank spots. Graal has a lot of those. And things they imply then deny in the future, like beta testing XD

Nappa · #11 07-22-2004, 02:14 AM

Hey I'd like my gold time back too.

Zero Hour · #12 07-22-2004, 02:37 AM

So everyone with a gold account should get 2 free days of gold because some servers were down...? That doesn't make sense to me, but hey, I'm all up and on free gold time!

Lance · #13 07-22-2004, 02:49 AM

Quote:

Originally Posted by Zero Hour

So everyone with a gold account should get 2 free days of gold because some servers were down...? That doesn't make sense to me, but hey, I'm all up and on free gold time!

It makes perfect sense that people would want a day of gold time as recompense for when they could not access Graal Kingdoms for a day...?

Zero Hour · #14 07-22-2004, 10:02 PM

Quote:

Originally Posted by Lance

It makes perfect sense that people would want a day of gold time as recompense for when they could not access Graal Kingdoms for a day...?

My point is - what if they don't play GK? They're getting gold for free, for no reason. How will you be able to tell who plays GK? How will you know who actually missed out during that time...? I don't think it's a good idea, but like I said earlier... I'm all up and on getting free gold (:

Dehitay · #15 07-22-2004, 03:38 AM

Quote:

Originally Posted by Zero Hour

So everyone with a gold account should get 2 free days of gold because some servers were down...? That doesn't make sense to me, but hey, I'm all up and on free gold time!

The only server where having a gold account matters was down
all you need is Classic membership to play the other servers
so your point that there are other things to do doesn't really mean there was a way to use up your gold days

Nappa · #16 07-22-2004, 02:53 AM

I don't see why we should pay for things we don't get.

No access to gold servers for 2 days, please compensate me for these 2 days of which I have gold time.

Lance · #17 07-22-2004, 03:21 AM

Quote:

Originally Posted by Nappa

I don't see why we should pay for things we don't get.

No access to gold servers for 2 days, please compensate me for these 2 days of which I have gold time.

Well, it was closer to a 24 hour period, so asking for one day is more appropriate than two.

Nappa · #18 07-22-2004, 03:26 AM

Well that was a guesstimation.

It felt like 2 days, being seperated from my precious for so long :*(.

Not really, but yeah. I'd like my day back, please.

Crono · #19 07-22-2004, 01:20 PM

Quote:

Originally Posted by Nappa

It felt like 2 days, being seperated from my precious for so long :*(.

*****

!

I want 4 years of gold/vip compensating for the years i've sat behind this computer moving a char around >:O

Quote:

What to do with this thread now? (close it??)

No, just gtfo and worry about your own problems.

ezwider · #20 07-22-2004, 08:13 AM

I paid for 6 months of being able to log on to a graal gold server at any time. So if i couldnt access it for 2 days I feel i should be credited. There was no gold server for us. All accounts that had gold time should get the credit.

Don't mean to be rude but its only fair.

osrs · #21 07-22-2004, 09:12 AM

There are several servers that you can play, having a gold account doesn't mean you need to play only gold servers.

Rick · #22 07-22-2004, 10:15 AM

Quote:

Originally Posted by osrs

There are several servers that you can play, having a gold account doesn't mean you need to play only gold servers.

It means you should be able to if you wish it so.

In this case, he was not able to.

Emily_Cruddas · #23 07-22-2004, 11:48 AM

Well the points were put out by everyone, Message was made clear, All you can do now is wait and see if you get that 24 hours back.

What to do with this thread now? (close it??)

Lance · #24 07-22-2004, 11:51 AM

Quote:

Originally Posted by Emily_Cruddas

Well the points were put out by everyone, Message was made clear, All you can do now is wait and see if you get that 24 hours back.

What to do with this thread now? (close it??)

Thank you miss moderator.

osrs · #25 07-22-2004, 05:52 PM

Quote:

Originally Posted by Rick

It means you should be able to if you wish it so.

In this case, he was not able to.

He was not able to play due to problems on Cyberjoueurs' computers, i wouldn't die for not being able to play a playerworld for two days when there are many decent others to play.

ezwider · #26 07-22-2004, 09:24 AM

I dont like classic servers. Paid to play gold.

skyler87 · #27 07-22-2004, 11:55 AM

I don't really even know what to post here...>.>
I think it's funny how Moonie tried to close the thread, as though she was waiting for it to happen and was instructed by someone to close it when it happened
Personally, I think it's only fair that we be recompensed for the time that we lost, but I'm not going to cry about it if we aren't. A day or so isn't really all that much, it cost me about 15 cents or so, but I also think it's the principle that matters here.

DrkXFactr · #28 07-22-2004, 12:02 PM

Why does everyone seem to want to argue with Lance when he's the one using common sense? Every thread, someones arguing bad points with Lance.. Cut some slack

Nappa · #29 07-22-2004, 10:37 PM

So your saying that I should buy a year of graal and because I can go outside, I should not use it ?

No. I pay to play graal kingdoms, if I cannot get access to graal kingdoms then I want money for that time.

And yes, if my ISP went down for 2 days I want my money back for those two days. I don't pay for things I don't have. If that's the case then everyone on graal should just give me a dollar, since ya know it doesnt matter much.

DrkXFactr · #30 07-23-2004, 12:39 AM

Quote:

Originally Posted by Nappa

So your saying that I should buy a year of graal and because I can go outside, I should not use it ?

No. I pay to play graal kingdoms, if I cannot get access to graal kingdoms then I want money for that time.

And yes, if my ISP went down for 2 days I want my money back for those two days. I don't pay for things I don't have. If that's the case then everyone on graal should just give me a dollar, since ya know it doesnt matter much.

100% agreed

Thallen · #31 07-22-2004, 10:57 PM

I'd like a few minutes added to my account from when the (npcserver) was down this morning. Thanks in advance.

Dehitay · #32 07-23-2004, 08:01 AM

It is completely ironic that you would mention your ISP provider failing you for a length of time
The exact thing happened to me today
I woke up at 3 pm (cause I'm an early riser)
I noticed my internet connection wasn't working
So I watched some TV for a few hours
Then I tried again and still failed to connect to the internet
I called up Cox Cable, they had the problem fixed and they said they would take a fraction of my charges off my next bill

But back to the point at hand
To my knowledge, a single person in this thread would be honestly upset if they did not get recredited with the time unavailable but paid for
And there are a lot of people that have the uncanny ability to use LOGIC (thank goodness for those kind of people)
They are the ones saying that it would be natural to assume you should be compensated for a service you paid for and did not recieve
Just because they say that, doesn't mean they are desperate for time back themselves
It means they are sane, logical beings

DrkXFactr · #33 07-23-2004, 10:51 AM

lol i was wondering where u were O_o =P

Curt1zzle · #34 07-24-2004, 08:48 AM

Things happen. Other games go down, players are not reimbursed.

However, with Graal, the playerbase is majorly young, creating an atmosphere where services like 24 hour server up-time is constantly in request....

I don't believe any gold time should be awarded, being that there were other GOLD servers to play on. If ALL of gold servers were down, possibly (Including hosted).

It was unfortunate, but expected with any MMORPG.

To Stefan and Unixmad, I suggest adding this into the user agreement, that any unexpected downtime is unfortunate but non-reimbursable.

ezwider · #35 07-24-2004, 09:10 AM

I dont think anyone bought gold time to play on HOSTED servers......

That would make the company look really bad if you had to agree to that. I can't see how people would not want thier time back. How about making us agree to if we have problems with our account your not allowed to get fixed. Thats what that rule would signify.

Curt1zzle · #36 07-24-2004, 09:29 AM

Quote:

Originally Posted by ezwider

I dont think anyone bought gold time to play on HOSTED servers......

That would make the company look really bad if you had to agree to that. I can't see how people would not want thier time back. How about making us agree to if we have problems with our account your not allowed to get fixed. Thats what that rule would signify.

Thinking or assuming that a company will offer a service 24 hours a day, 365 days a year, without any errors or downtime....and if there is downtime....you will be reimbursed...... is absolutely ludacris.

Every MMORPG I've played (Ultima Online, EverQuest, SWG, Diablo2) have all had server problems and have scheduled and unscheduled downtime. However, there is no "reimbursement" (Well, D2 doesn't cost...obviosly) for the time you lost while the servers were down. It should simply be added to the user agreement for Graal to prevent future controversy over the entire issue.

Of course exceptions could be made if the game servers were down for...several days or a week or something.

However, your comments about people buying gold time for HOSTED is dumb, and that nobody would ever do that? I did.

I didn't buy my gold time to slay a few mobs on Kingdoms, I purchased mine so that I could work on Graal Kingdoms, and work/play on Hosted upcoming playerworlds being worked on by friends. So, you're wrong there. I do occasionally enjoy a vacation on Kingdoms, but that's not my primary reason for buying Gold time.

Lance · #37 07-24-2004, 09:31 PM

Quote:

Originally Posted by Curt1zzle

Thinking or assuming that a company will offer a service 24 hours a day, 365 days a year, without any errors or downtime....and if there is downtime....you will be reimbursed...... is absolutely ludacris.

Nobody's thinking that they will, Curtis. However, it is not unreasonable to request compensation for a day of unscheduled downtime.

Quote:

Every MMORPG I've played (Ultima Online, EverQuest, SWG, Diablo2) have all had server problems and have scheduled and unscheduled downtime. However, there is no "reimbursement" (Well, D2 doesn't cost...obviosly) for the time you lost while the servers were down.

Well, I don't even have to point out the obvious - Graal is not "every MMORPG you've played." Why shouldn't Graal go the extra mile? Like I said, it would have been a nice gesture. From what I understand, though, it's a difficult one. So, there's a good chance it won't happen.

Quote:

It should simply be added to the user agreement for Graal to prevent future controversy over the entire issue.

Stefan and unixmad's decision.

Quote:

Of course exceptions could be made if the game servers were down for...several days or a week or something.

Where do you draw the line?

Quote:

I didn't buy my gold time to slay a few mobs on Kingdoms, I purchased mine so that I could work on Graal Kingdoms,

On Debug, you mean.

Personally, I don't see how "people bought gold access for X or Y or Z" really enters into this discussion, as it was a large part of the Graal network that was down...

Crono · #38 07-24-2004, 11:06 AM

You're not allowed to talk about or say the names of other MMORPG's fool.

Zero Hour · #39 07-24-2004, 07:10 PM

If Lance noticed everytime I was online I would be impressed, I can't hardly expect him to notice when other players are on - on if by chance he looks and sees the name... I don't know, I think he stuck his foot into that one.

Lance · #40 07-24-2004, 09:27 PM

Quote:

Originally Posted by Monkeyboy_McGee

Which is a lie, and if it isnt, then you just don't look at the playerlist that much at all, or you haven't been on at certain times.

FYI, i go on quite a lot, for short periods of time. Maybe half an hour to an hour at a time, alternating between my normal alias of LegoBomb, and my zormite tag. Unless you have me on buddy for some reason, why the hell SHOULD you see me online? I don't notice half the other players on the playerlist when i'm on.

Furthermore, i've been ontag i think 4/5 days this week, if not all 5, advertising for the mayoral elections, sometimes several times in one day. You yourself responded to one of these on friday, although that was probably after you posted here. I also held a waterglass event on, uh, monday or tuesday or possibly sunday i think it is, before i started organising the elections. So don't you dare go implying that I'm not doing a good job, because I bloody well am.

You went on tag the one time while I was online. You held zero events. I'm not interested in your onlinetime - I'm interested in when you are on tag, doing your job. I noted when I saw you online, not when you were online - you are not on my buddy list. You needn't get worked up about such things. However, if you are on tag then I promise I will see you, for I make note of such things.

Quote:

Originally Posted by Zero Hour

If Lance noticed everytime I was online I would be impressed, I can't hardly expect him to notice when other players are on - on if by chance he looks and sees the name... I don't know, I think he stuck his foot into that one.

Hey, I saw you host that event the other day, no probalo.