Account FAQ

Lyndzey · #1 06-12-2003, 04:42 PM

I have decided to explain a few rules about account sharing as well as update everyone on accounts.

First off, my email is [email protected] or [email protected]. I do not have access to [email protected], so don't bother emailing your question there. I also will be checking the support desk, which is located at http://www.graalonline.com/support/graaldesk.php.

Because of recent issues with account frauds, I am no longer going to allow custom passwords, which are passwords that you choose. If you need to change your password, I will change your email and you can use www.graalonline.com. In order to change your email, you will need to email me with one of the following:
1) the email you used to register the account (you must still have access to this)
2) the paypal receipt
3) any information on the paypal receipt
If you have none of the above things, I most likely won't be able to help you.

If you want an account that is already in use, it is possible that I will restore that account for you. Ask me about the account and I will check to see if you can have it or not. Please note that I will not give out certain accounts such as "zol" or "PACHUKA". I also won't (currently) give out accounts with spaces or symbols in them.

If your account is hacked, email me as soon as you can or try and contact me in game. Remember, I cannot change your password for you just because you are on the account. This is because a hacker could easily go on your account and have me change the password. You will need one of the above three things. If a hacker hacks on your account on a server, I can reset it for you and unban you AFTER I fix your account. If you email me saying "someone hacked on my account on UN!" I will not unban you if I have not previously helped you against the hacker. I will have to reset you in order to get rid of the hacked items.

If you upgraded an account but your time was not added, I cannot help you. You need to email [email protected].

Although account sharing hasn't been enforced in the past, it is now100% illegal. Any type of account sharing, which includes giving out your password, two people using the same account on different servers, giving your account away, letting your friend help you on a quest by going on your account, or letting a friend try out a certain server (such as Graal Kingdoms) are illegal. Giving out your password to anyone will eventually get you in trouble. I will not be trying to catch people at this time because this is a new rule. If you currently are sharing an account with someone, please email me. I will only help you if you are the real owner (not the person who was given the account). I encourage managers of servers to find account names and email me of people who share accounts.

If you have any questions, feel free to email me. My contacts are below:
[email protected] OR [email protected]
AIM-LyndzeyAngelis OR Lyndzey3203
ICQ-104581368
Servers I am usually on: Kingdoms OR Era

You can also use the support desk to contact me. The section I control is accounts.

Shiftk03- · #2 06-12-2003, 04:55 PM

Enough with the small-talk, I've seemed to have lost my copy of the President's nuclear launch codes, can I have your's?

On topic: Finally, these rules/account information has been explained thoroughly!

Lyndzey · #3 06-12-2003, 05:09 PM

Quote:

Originally posted by Kaimetsu
Oh, one addendum: It's generally considered okay to buy accounts for other people, on the strict assumption that ownership is transferred at the exact moment the account is created. Generally we only tend to believe you if the new account's name is the same as that of the person for whom it is being bought.

Also make sure if you do let someone upgrade your account, get the paypal receipt from them.

Another thing about account sharing, you cannot share the same account as your siblings. However, sharing with people that use the same computer as you cannot be proved so you most likely won't get in trouble.

Darlene159 · #4 06-12-2003, 06:50 PM

Thanks for finally posting this, I am going to put this on our site

zell12 · #5 06-12-2003, 10:02 PM

Lyndzey, my VIP account (zell12) gets this message that I can only play on weekends. I never got this message before, just today... Why is that?

Spark910 · #6 06-12-2003, 11:06 PM

Quote:

Originally posted by zell12
Lyndzey, my VIP account (zell12) gets this message that I can only play on weekends. I never got this message before, just today... Why is that?

And if you didnt register for VIP in Jan, then the reason is that Stefan probably made VIP accounts to what VIP was, so you got some gold, but not 6 months, as they are giving away gold for nothing, when they could be making some money off it.

psyraiandi · #7 06-12-2003, 11:16 PM

Can you rephrase that?

zell12 · #8 06-12-2003, 11:21 PM

Paying $50 for a gold account (CAN Funds) is just stupid. I can get on bomymoon with my VIP anytime, and that is a gold server. So really, the only gold server is GraalKingdoms.

You pay$50 for a game that is mostly untested, and you can lose anything you get in minutes from bugs and then you wait 3 weeks for a restore, and you get half your stuff back, then you wait a month for the rest of your stuff, and withen that time frame, you lose more stuff before your even fully restored!

$50 is not something I want to play around with because I can buy alot with that money. Some big changes need to be made to the gold server (GK) such as having STAFF to answer your questions and RESTORE you.

It used to cost mr $20 before, like last year, price jumped up $30. This is outragous.

Spark910 · #9 06-12-2003, 11:41 PM

Quote:

Originally posted by psyraiandi
Can you rephrase that?

I mean maybe stefan knocked off all the free gold from VIP accounts, as while he is giving it free, he could instead just give VIP, without free gold, and people could subscribe to Gold too, and he would get more income for graal.

Ex, what package did you sign up for?

psyraiandi · #10 06-13-2003, 12:07 AM

I signed up in January for 1 year VIP/Gold.

Neonight · #11 06-13-2003, 01:26 AM

Quote:

Originally posted by zell12
Paying $50 for a gold account (CAN Funds) is just stupid. I can get on bomymoon with my VIP anytime, and that is a gold server. So really, the only gold server is GraalKingdoms.

You pay$50 for a game that is mostly untested, and you can lose anything you get in minutes from bugs and then you wait 3 weeks for a restore, and you get half your stuff back, then you wait a month for the rest of your stuff, and withen that time frame, you lose more stuff before your even fully restored!

$50 is not something I want to play around with because I can buy alot with that money. Some big changes need to be made to the gold server (GK) such as having STAFF to answer your questions and RESTORE you.

It used to cost mr $20 before, like last year, price jumped up $30. This is outragous.

I understand. I remember Stefan and unixmad saying something to the extend of "Graal is still cheaper than most online games." Well Graal used to be free, and the players helped a lot more than they do now that it costs money. That helpdesk never solved any problems, and few of the staff help now. They're too busy chatting on RC and being *****s.

Don't get me wrong. There's a lot of great Graal staff. I just think it's horrid that you pay $50 for a game that barely works correctly.

TripleE · #12 06-13-2003, 02:09 AM

Quote:

Originally posted by psyraiandi
I signed up in January for 1 year VIP/Gold.

I suggest you speak to unixmad,or go to the support desk.

Quote:

Originally posted by Lyndzey
I also won't (currently) give out accounts with spaces or symbols in them.

Stefan told me that accounts with spaces are still allowed to be made. He even thought that the account creation on the site would allow you to support making those kinds or accounts. But you were probably told different so Ill leave it at that. I know it interfears with some script lines or something in the Guild System.

zell12 · #13 06-13-2003, 03:33 AM

I just believe that paying $50 for a buggy server is stupid.

TripleE · #14 06-13-2003, 03:41 AM

Quote:

Originally posted by zell12
I just believe that paying $50 for a buggy server is stupid.

$50? What subscription plan costs $50 in CAN Funds,or US? All you have to do is try to enjoy more servers. You constrict yourself to just 1 server...I payed 40 for a year when 2-3 years ago before I knew about graal I was buying atleast 3 video games every 2-3 months which was like $39.99*3(games)= about 120.00

zell12 · #15 06-13-2003, 05:54 AM

1 year of gold cost $50 CAN

Python523 · #16 06-13-2003, 06:18 AM

Quote:

Originally posted by zell12
I just believe that paying $50 for a buggy server is stupid.

Dude, if you complain so much about it being so outrageous then just dont play

Lyndzey · #17 06-13-2003, 03:53 PM

Quote:

Originally posted by TripleE

Stefan told me that accounts with spaces are still allowed to be made. He even thought that the account creation on the site would allow you to support making those kinds or accounts. But you were probably told different so Ill leave it at that. I know it interfears with some script lines or something in the Guild System.

They used to have a problem with the guild system. I think the guild system has been fixed, but I will not make any accounts that aren't able to be created at www.graalonline.com

zell12 · #18 06-13-2003, 09:29 PM

Quote:

Originally posted by Brett White
Excal, do you ever stop complaining? I saw you a few weeks ago, drop all your items, and let other people like, 'Androk' and others' pick them up, then said you'd get a reset to get them back =/

What are you talking about? I never dropped any of my items. If I did, I gave them away because I was being nice. Androk is a good friend of mine.

And Jagen, I am just saying that $50 is just a little too much, that is a big increase from the old price. I can pay it, sure, but if I am then I expect some staff support when I am there. Unixmad said Tyhm will be leading an Administration team on GK. I hope he treats me fairly, as he is supposed to. -_-

TripleE · #19 06-14-2003, 12:09 AM

Quote:

Originally posted by zell12

What are you talking about? I never dropped any of my items. If I did, I gave them away because I was being nice. Androk is a good friend of mine.

And Jagen, I am just saying that $50 is just a little too much, that is a big increase from the old price. I can pay it, sure, but if I am then I expect some staff support when I am there. Unixmad said Tyhm will be leading an Administration team on GK. I hope he treats me fairly, as he is supposed to. -_-

Tyhm is a great guy? Who doesnt he treat fairly,and with respect?
I dont see why $50.00 is to much for you to pay. I can make $50 mowing 2-3 yards. Just do some work.

zell12 · #20 06-14-2003, 09:08 AM

Yes, Tyhm is so fair:

You (6/13/03 7:47:58 AM):

can you do restores yet :o

---
Opposite (6/13/03 7:49:04 AM):

No, and even if I could I wouldn't for you.

---
You (6/13/03 7:50:36 AM):

Oh, is that so? That is not the kind of attitude someone should have that is going
to be leading the Events and Administration team for here. I need a restore.

---
Opposite (6/13/03 7:50:56 AM):

Tough, nobody gets restores, you least of all.

---
You (6/13/03 7:51:17 AM):

Everyone that needs one is getting one.

---
Opposite (6/13/03 7:51:52 AM):

If you say so. Then what do you need to bother me for?

---
You (6/13/03 7:52:20 AM):

I wanted to know if you could or not yet. You said no, but you just had to be a
prick and say that other thing

---

zell12 · #21 06-14-2003, 07:49 PM

Well, true, but I still believe mabey he should be a bit more fair and understanding?

zell12 · #22 06-15-2003, 04:26 AM

Read the first thing he said to me. That is not something someone would say if you called AOL and asked for information about their internet packages. (Or for that matter, any company.)

zrpgp2p · #23 06-16-2003, 05:08 AM

Quote:

Originally posted by Brett White

Hmm wait, that's a good point.

You post *****, you post like every other post. Damn man lay off a bit, if you want to say something try and sum it up in 1 post. I don't think the 1 concept quite registeres with you. You were just bragging in the non-releated thread about how you get posts soo fast. Seriously it's people like you that post stupid comments that are not needed.

zell12 · #24 06-16-2003, 05:42 AM

What could happen as a result of Tyhms ignorance and rudeness? Me going insane on him and getting myself banned for another month. :o

Tseng · #25 06-16-2003, 07:40 AM

Quote:

Originally posted by Brett White

Hmm wait, that's a good point.

Hypocricy is your friend.

zrpgp2p · #26 06-16-2003, 08:50 AM

Quote:

Originally posted by Brett White

Hmm I said 600 posts in a couple of weeks? How the hell was I bragging idiot.

Take a glance at unix's posts and tell me how long he has been here, or how about koni try out thier average per day.

zrpgp2p · #27 06-16-2003, 09:01 AM

Quote:

Originally posted by Brett White

What's your point? I'm not either of those people, and I post as much as I want each day, no one is going to tell me otherwise, especially you.

Unfortunately there isnt a rule for overposting, as long as you know it's a very cheap way to raise your posts, go right ahead and do so. I'm not stopping you.

Darlene159 · #28 06-16-2003, 07:12 PM

Zell, cant you see that Kai is trying to get you to do something to get you banned because he doesnt like you? I can by looking at these posts....dont let him do it, just ignore this crap, and do what you know to be right

Shiftk03- · #29 06-16-2003, 08:06 PM

Quote:

Originally posted by Darlene159
Zell, cant you see that Kai is trying to get you to do something to get you banned because he doesnt like you? I can by looking at these posts....dont let him do it, just ignore this crap, and do what you know to be right

I saw Kaimetsu doing no such thing, actually. You know what you sound like?:

"HOORIE, GIT THE TINFOIL HA TS SO HE CAYNT REED R MINDDS!"

zell12 · #30 06-16-2003, 08:06 PM

Don't worry I won't have any outbursts on the forums, I rarely do. I am a happy person, and I usually do ignore this kind of stuff. However, if I need to say something bad to Kai i'll do it on AIM.

zell12 · #31 06-17-2003, 06:40 AM

You may hear the occasional swear from me, expecially when I am scammed... Expecially by a GLOBAL staff (Houdini).

protagonist · #32 06-17-2003, 03:59 PM

Quote:

Originally posted by Kaimetsu

You really ought to get a new hobby; forming paranoid conspiracy theories is so last decade.

Said the conspirator. Get a new hobby.

TripleE · #33 06-21-2003, 03:24 AM

Quote:

Originally posted by zell12
Read the first thing he said to me. That is not something someone would say if you called AOL and asked for information about their internet packages. (Or for that matter, any company.)

Well what if AOL recognized your telephone number,or yourself from a competing company? They have the right to not tell you anything. I guess Tyhm is the same. But there must be a reason why he wont give you a restore.

KuJi2002 · #34 06-21-2003, 10:44 PM

MY ACCT HAS BEEN HACKED!
MY EMAIL WONT WORK!
ACCT=KuJi2002

zell12 · #35 06-21-2003, 11:15 PM

Yeah, your right. Flip or someone must of got your password when you downloaded their trainer.

KuJi2002 · #36 06-21-2003, 11:55 PM

I didn't dl their trainer nor did i even goto their sites or anything

Spark910 · #37 06-21-2003, 11:57 PM

Quote:

Originally posted by KuJi2002
I didn't dl their trainer nor did i even goto their sites or anything

calm down, and email lyndz, explaining what happened.

KuJi2002 · #38 06-22-2003, 12:09 AM

I emailed Lyndzey.
now my second accts gonna be globally banned.
Im getting pissed
KuJi2002-Might b Global Banned (Hacked)
Squall2k-Global Banned (Hacked)
Zell2003-Last acct =/
As soon as my zell2003 acct gets hacked im not paying again.
I feel like graal's a big scam

Loriel · #39 06-22-2003, 12:28 AM

Stop calling it getting "hacked" or so, or I will seriously need to hurt someone.

zell12 · #40 06-22-2003, 12:53 AM

Yes, say you gut nuborized or something