Account admin

zs0 · #1 06-23-2004, 06:45 AM

Who is the current account admin, and how can I contact them?

Xecutor · #2 06-23-2004, 06:55 AM

There is none, contact Angel or Tyhm and check the Graal Global Contacts thread.

Deek2 · #3 06-23-2004, 07:02 AM

Eh. I question the need of such job. Can't other high staff do it?

zs0 · #4 06-23-2004, 07:04 AM

This sucks, I need someone to retrieve a password for an account, forgot the pass, and email.

Andy0687 · #5 06-23-2004, 07:17 AM

what about Lyndzey?

Scott · #6 06-23-2004, 07:17 AM

Lyndzey was gnarly. Wait 2 days and she would reply, she was so nice too.

zs0 · #7 06-23-2004, 07:27 AM

James, she quit, lol.

Angel · #8 06-23-2004, 07:31 AM

Just contact me O.O
178178315 on AIM or ICQ
[email protected] and I'll try to help out anyone who needs it, Lyndzey returns soon

Lance · #9 06-23-2004, 07:31 AM

I think the plan is for it to be automated by scripts and stuff, though it wouldn't hurt to have someone to watch over the system. A script doesn't have the experience in dealing with people, who to watch out for, etc.

Deek2 · #10 06-23-2004, 07:38 AM

Quote:

Originally Posted by Lance

I think the plan is for it to be automated by scripts and stuff, though it wouldn't hurt to have someone to watch over the system. A script doesn't have the experience in dealing with people, who to watch out for, etc.

It sounds like, with enough experience at hand, someone could just script that stuff into the hypothetical program that you're talking about. Just adding someone to deal with player relations does sound like it would be fail safe, but just double the hassle of having to take care of both, when one or the other could do both jobs just fine.

zs0 · #11 06-23-2004, 07:38 AM

I think you posted in the wrong thread Lance?

Thallen · #12 06-23-2004, 07:53 AM

Wait, Lyndzey quit?

MagicalTux · #13 06-23-2004, 09:09 AM

Quote:

Originally Posted by Lance

I think the plan is for it to be automated by scripts and stuff, though it wouldn't hurt to have someone to watch over the system. A script doesn't have the experience in dealing with people, who to watch out for, etc.

It will be possible to change the email of an account if you have the paypal transaction ID of the last renew of the account. It will be tested soon.
Once you have changed the email, you will just have to ask a new password, and you'll have your account again

MagicalTux

Spark910 · #14 06-23-2004, 12:09 PM

Quote:

Originally Posted by MagicalTux

It will be possible to change the email of an account if you have the paypal transaction ID of the last renew of the account. It will be tested soon.
Once you have changed the email, you will just have to ask a new password, and you'll have your account again

MagicalTux

What about trial accounts, Admin-Playerworld## and those who pay by phone ;o

MagicalTux · #15 06-23-2004, 01:51 PM

Quote:

Originally Posted by Spark910

What about trial accounts, Admin-Playerworld## and those who pay by phone ;o

- Trial account : there's no way to identify you... you can try to get in touch with someone from GraalOnline to fix it
- Admin-Playerworld### : you can get a new password emailed to you with the graal.net billing system. Remember that it will be mailed to your graal.net email (change it before in graal.net if you need it)
- Pay by phone : will have to use the old way to get account back

Matman58 · #16 06-23-2004, 02:42 PM

Well could someone look into the fact why I can't log into the control panel thing??
Account: Matman58

Spark910 · #17 06-23-2004, 05:30 PM

Quote:

Originally Posted by MagicalTux

- Trial account : there's no way to identify you... you can try to get in touch with someone from GraalOnline to fix it
- Admin-Playerworld### : you can get a new password emailed to you with the graal.net billing system. Remember that it will be mailed to your graal.net email (change it before in graal.net if you need it)
- Pay by phone : will have to use the old way to get account back

Exactly, well alot of trial members + phone = Annoyance. Needs either a specific account admin (which im sure alot of the paid members may prefer to a script) or other people who are globals with the ability to edit accounts too.

Darlene159 · #18 06-23-2004, 06:00 PM

Nothing takes the place of an actual person to go to for help...as in real life, it is quite aggrivating to call someone to get help on something, and get all automated bull-crap. I am all for modern technology, but lets not get carried away =(

matt8891 · #19 06-23-2004, 06:04 PM

If i were you, i'd just stick with Forum pm's and E-mail....I hate giving my AIM away.

Daniel · #20 06-23-2004, 07:03 PM

sounds nice i guess
hmm when is it going to happen?

zs0 · #21 06-23-2004, 10:31 PM

Quote:

Originally Posted by matt8891

If i were you, i'd just stick with Forum pm's and E-mail....I hate giving my AIM away.

Is that why it's in your sig?

Matman58 · #22 06-24-2004, 03:01 PM

Quote:

Originally Posted by zs0

Is that why it's in your sig?

lol, yea that is a good point. I don't care if people have my aim. It is the easiest way to contact me.

matt8891 · #23 06-24-2004, 05:22 PM

Quote:

Originally Posted by zs0

Is that why it's in your sig?

I have 2 AIM sn's......One sn for graal which is Smoov89 if you gotta ask me something.
The other is private for my friends.

Matman58 · #24 06-24-2004, 05:24 PM

Quote:

Originally Posted by Darlene159

Nothing takes the place of an actual person to go to for help...as in real life, it is quite aggrivating to call someone to get help on something, and get all automated bull-crap. I am all for modern technology, but lets not get carried away =(

Back to the point of the thread...I agree with Moonie on this one...A real person instead of automated crap would always be better. Because there is a lot less chance of something going wrong.

Malinko · #25 06-24-2004, 05:25 PM

What if they went insane?

Matman58 · #26 06-24-2004, 05:28 PM

What the person???