Support in GK

[Darklux]

Hello!

Like 2 weeks and a few days ago I submit a support ticket, regarding the transfer of items from a classic to a gold account, that both proven belong to me.

The only answer I got in two weeks was something regarding the paypal transaction ids, while Stefan answered in PM that that wont be needed.


Now I asked stefan from time to time when he came on (quite rarely), and like a understand because hes releasing masses these days, has no time.

No other staff seems to be responsible, they either have no rights to do it, or would need stefans ok and dont want to ask for it, maybe because they hate me, which is very unprofessional.


Can I finally get an exact answer?

Can it be done? Can't it be done?
When will it be done, if it can be done? (a stuck date in 1 week or some days later would be fine x-x iam not in a rush, dont have much time anyways!)

If it can't be done id live with it, but it has done for me already once (1,5 years ago or something).


I cant regard it as very professional, that gk staff is unable to answer, though i really often see people on tags.
I paid like anyone else, even when iam maybe a unwanted guest, but cant i ask for support for that paid money?


Iam really hoping iam getting answers here!

good night - Niki