Haha, make Stan a mod and we wouldn't have this problem. :D Also methinks Stefan you should appoint a few more moderators/globals so customers as myself could get support/assistance much faster, because this is getting sort of ridiculous. I've once put in a ticket for a server name change and it didn't get answered for two weeks. :( That's totally weak man. I understand where you're coming from. Everyone please put thereselves in Stefan's shoes, however Stefan and Unixmad, as well as Darlene the most should be doing the same.

I have done this several times already,and so has Unixmad, as I said. It always ends the same, and the same way this thread will end. We read, we explain, we hash it out, then we get bashed because we didn't do what people wants. It is always the same. I'm not going to keep doing it over and over and over.

I'm sure your problem is something only Stefan or Unixmad can fix, since they do not trust anyone else overseas. They also don't want to spend the money (I'm assuming this is the reason) to employ someone else to work at the office with them. Oh well. Don't blame the other staff, they are only messengers.

Was a while back just an example.

Yeah, I figured. I know how you feel though, I have a pending issue on the support center, 3 months over due waiting for a response. I still have unconfirmed PMs sent to Admins that were never viewed and never responded to, even after 4 years.

I never once mentioned anything about people e-mailing him. I said there have been many threads just like this that have been closed that anyone who uses these forums could have seen by now.

Of course I don't know everything, but it's hard not to notice something so obvious.

I think this should all be summed up into three simple not quite demands but requests. Just here read this Stefan/Unix/Moonie:

1. Please a little less strict modding and bending rules. :)
2. Stop treating us like children. We're not all. Some of us are intelligent adult human beings.
3. And just don't be afraid to ask for help or hire help. I know your trust in the community to produce fine globals has failed due to "incidents" but you must listen to your customers and do your best to keep them happy. :)

Sorry for the DP. But I think this thread may make some progress in the global/customer relationship. I like how many globals are online. :D

You're going to get bashed by unhappy people regardless. Accept it and live with it. And most importantly read what is said, consider it, and make adjustments to compensate for it. People aren't happy, so make them happy. Not satisfying the customers leads to a dead community. Do you want that? And in your last reply to me you didn't give any good reason why my thread was deleted. Close it if you don't want it being discussed, but don't hide my opinions and view from the rest of the community.

Several individuals here have received an argument provoking personal message from a certain not so friendly mod. Funny thing is, majority of us left initials or full name letting the user know where the neg rep came. I really don't care as much as some others do, but I just wanted to point this out as proof is readily available by the ones who have been attacked.

No offense to you Stefan, but you are a stubborn guy man. As well as the other Graal global moderators. HOWEVER, the users/customers of Graal tend to be overly stubborn as well so if two sides continue to be stubborn without compromise we get nowhere.


Broke 1000. :blush:

I don't mind the bashing or the complaints, but do it via the support center where it is suppose to be done. I read all of it.
You cannot make everyone happy, it is impossible. The only way to even come close is to have no rules at all, and let people do/post what they want. Trust me, I have seen first hand the results of that, and want no part of it. I would rather have dead forums.

Some of you keep bringing up what Sam said via private forum PM about reputation points. He called a couple of people "gutless" for not leaving their names, correct? Number one, this was done in a private PM, not in open forum. Is gutless an offensive word like stupid, *****, *******, ect...? I think I have even been called that a few times in open forum. I don't think anyone has ever been warned for it have they? What exactly is the issue here? I have had worse private PM's then this, and done nothing because it is a private PM.
If it bothered people so much, why do I have no forum PM's in my PM box reporting it?

Darlene, the problem is if they do it in the support center, then the individual being complained against has access to their own complaint. So the complaint goes silenced and unnoticed.
People are wanting an individual that is higher up over the mods, but below Stefan, Unix, Ibonic to be able to moderate actions done by moderators.

Ugh. 5 Simple rules. And Darlene please absorb for a few moments what I posted. But 5 rules will all be needed:

1. No Harassment of Any Type.
2. No Multiple Posting in Succession.

Maybe only 2?

Here's better yet a an even simpler idea:

1. Forum Manager.

Lower than Stefan and Unix but can manage the moderators and override their actions. Please you should consider that. It makes enough sense ya kno. And please for god sakes if you do. Don't recycle people who already have global/moderator powers. Find some new blood for christs' sake.