Question regarding subscriptions

[kia345]

This may have been brought up before, but I recently purchased the gelat Gk subscription on one of my accounts, and rather than adding the 14 days onto the older subscription, it added it as another subscription. Will I lose one day from both of these each day, or lose the 14 and then the 17 when the previous one has run out (or vise-versa)?

[Crow]

Originally Posted by kia345

This may have been brought up before, but I recently purchased the gelat Gk subscription on one of my accounts, and rather than adding the 14 days onto the older subscription, it added it as another subscription. Will I lose one day from both of these each day, or lose the 14 and then the 17 when the previous one has run out (or vise-versa)?

Unfortunately, you will lose both at once. So you only have 3 days more. I still think this should be changed, since the old subscription system was additive aswell.

[Tigairius]

Originally Posted by Crow

Unfortunately, you will lose both at once. So you only have 3 days more. I still think this should be changed, since the old subscription system was additive aswell.

Wow... that's dumb.

[cbk1994]

It's not? So I wasted like $5 upgrading early?

Next time I shall wait until down to like ... nothing.

This REALLY should be changed.

[kia345]

If so, then I just might take advantage of this.

Originally Posted by HoudiniMan

Legal threats should go through the support center.

I paid for 14 days. I expect 14 days to be added to what I've got.

[kia345]

Bumping because you've ignored my support tickets.

[napo_p2p]

Wow that really sucks. The system needs to be fixed ASAP.

[Felix_Xenophobe]

bump for justice

[TSAdmin]

Observe your time as a single day goes past. I noticed the same thing when I added time for myself, and if I remember correctly, I had 12 days left, and added a year, but where 365(6) days would appear, it had 377(8) days, and yes, it did count down as the 12 days counted down, but really, I did still get the extra year.

[kia345]

Both days are still going down.

You'd think something tagged

Priority: High

wouldn't end up

Status: Not Viewed

[kia345]

Bumping because Graal's administration checks neither forums or support tickets periodically. Criminal acts should be treated like the holy grail rather than swept under the rug.

Notice how I gave you guys money for electricity, housing, bread, etc, yet I get nothing in return, because of your lack of warnings and misleading, I don't even get the 2 weeks I paid for. My subscription will run out before my original one does.

[CABAL49]

How do they expect to make money if they don't fix a problem like this?

[BigBear3]

I endorse PoJo completely and will kill any who stand in our way.

[Drakeero]

If this is true, it does count as somewhat dishonest.

[TSAdmin]

Have you tried Forum PMing any of these guys. If they're anying like myself, I like to get notified via e-mail or notification that I have a new message. Might be worth while seeing if any of them will read the Forum PM linking it to this thread.