HELP- Account

[luke10050]

Ok ive Reformated my computer due to a virus,
Before i reformated i added Account protection,
with reformating my computer and getting a new router,
ive got a new ip,
i cant get on my account,
i got the e-mail and clicked it,
it came up with an error notrequested,
Now i cant even get on the page with the email on,


WTF should i do?

It also wont send me a new email

[TSAdmin]

Go to:

http://support.graalonline.com/

and file a support ticket.

Posting any account issues here will only result in the locking of the thread by a moderator/administrator, and being referred to the link above, anyway.

[Twinny]

Account Locking (graal client style) won't be affected by your IP as that would just be lunacy. Imagine the poor fool on dialup. No, it goes off your pcid which could technically use a MAC address but at least that's stable as it would use internal NIC MAC address rather than your new routers MAC address.

Have you been retrying the link from the mail every now and then?

[luke10050]

Twinny id suggest reading the post again it saids "I cant even open the page with the email on"

[zokemon]

What email service are you using? (Not asking for your email, just the site)

[luke10050]

Hotmail.co.uk

[Skyld]

What is the error on the page?

[Ibonic]

The "notrequested" error usually means you have more than one account on the same e-mail address, which the script doesn't compensate for. So you'll need to resolve that through the support center as mentioned.