Quote:
Originally Posted by Minoc
I wonder why do people even want to volunteer and spend their precious time on the game, if the administration is as it seems completely ungrateful and unappreciative of their free work.
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I can only speak for myself, although it probably rings true for most people. When I applied for PWA, it was because I thought I could make a difference. Figured I could bring something to the table that I felt had been lacking in previous years. I did that in some way in that, besides Bell, the PWA and overall support system in place had a tendency to take way too long to address people's issues (at least in my time since finding out the PWA even existed). Having absolutely nothing better to do with my days, I pretty much spent 16-18 hours per day, every day, fielding support. It wouldn't be anything for me to get up during the night and think "Just a minute checking support before going back to bed" and that turning into not going back to bed. I enjoyed it, fruitless and painful as it may seem to most people.
That said, I don't agree with or like the system Tig has setup regarding "Business days only" style responding, but that's what he thinks is best and I totally understand that there's not going to be an "on every day for hours upon hours" type person in every single instance of PWA teams. It's unrealistic and I only did it because my IRL job was butchering my hours so I had them to dedicate to support.
Quote:
Originally Posted by xXziroXx
Because some of us still belive in change, foolish as it may seem.
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And this ^
It's definitely a thankless job with few perks worth mentioning, not to mention the hate you get the minute you have any form of power and happen across someone who is completely in the wrong but doesn't want to face the facts and so decide to slander your name and your ability to supply support effectively, which then filters around people who have not had a use for contacting support but take it as gospel regardless. But, something keeps bringing you back everyday anyway.