Log mass messages

[salesman]

I believe mass messages should be logged because they are in no way "private", but PMs should not be logged at all.

I can use AIM to talk privately with someone from Graal, but how will I give them my screen name without it ending up on a Graal server somewhere? Total invasion of privacy.

[Darlene159]

Originally Posted by Crimson2005

Yea because it aligns with your totalitarian ideology. You don't even play anymore, I think you're a bit out of touch with the game and its players.

I know that the foul language and harassment has gotten worse over the years, and know from experience how hard it is to prove and how easy it is to fake. I still play enough (not a lot currently because of a slow computer) to see these things happening a lot, and have seen horrid masses.
It's about time someone wants to do something about it.
Harrassment IS a big problem on Graal.

[Bell]

I have already discussed this with Stefan, he does not approve of the logging of personal messages unless there is a specific reason. In those cases its been to confirm whether someone is participating in an illegal activity or is a threat to Graal security. Its rare and targeted. Staff pm's are also logged on occasion while on tag to determine if they are abusing chat commands. This is something they are usually fully aware of though.

I'm fairly certain that on the larger games where history is recorded the staff that can access it have to sign a confidentiality agreement. I believe some of the former global staff also had to sign an agreement. To my knowledge that hasn't been done since Ibonic though. IF such loggings were to ever be put in place again, I would hope that is something that would be required for anyone having access to the information.

Quite often people exchange more personal information such as addresses or phone numbers through private message and I would prefer that not be something given freely to the public by someone that couldn't be held accountable for their actions.

[Tigairius]

In the end, I am only stating my opinion, and my opinion for wanting to add logging is just as valid as Crono's opinion opposing it, just two entirely different points of view. Either way, our opinions are seldom heard completely by the people we would like to have listening anyways.

Originally Posted by Bell

I'm fairly certain that on the larger games where history is recorded the staff that can access it have to sign a confidentiality agreement. I believe some of the former global staff also had to sign an agreement. To my knowledge that hasn't been done since Ibonic though. IF such loggings were to ever be put in place again, I would hope that is something that would be required for anyone having access to the information.

Quite often people exchange more personal information such as addresses or phone numbers through private message and I would prefer that not be something given freely to the public by someone that couldn't be held accountable for their actions.

I agree with this post wholeheartedly. I definitely think anyone who had access to such things should have to sign a legal agreement not to disclose any sort of that kind of data. I would just like people to understand that the reason I support such actions is not to pry on their private lives, but rather to make our jobs easier and better protect the community.

[fowlplay4]

If it's sent as a mass message, log it. If server's have problems with people snooping through these logs for no reason, deny access and/or fire them.

Low ranked staff (GP, PRs) don't need these logs readily available to them at all times, use the Admin of their section as the mediator by either giving them the section of the log they need or access to the file.

If the server can't trust their Admins (GP Admin, PR Admin) to use these logs appropriately, then they definitely have a problem.

[Frankie]

regarding the discussion of logging private messages, I want to bring up another question. do you think it's right to log player chat? I know Era has a system where they can log what you say on player. should it be allowed? player chat isn't always public. sometimes you could be in a level alone with a friend and decide to talk in-game instead of through PM.

[cbk1994]

Originally Posted by Frankie

regarding the discussion of logging private messages, I want to bring up another question. do you think it's right to log player chat? I know Era has a system where they can log what you say on player. should it be allowed? player chat isn't always public. sometimes you could be in a level alone with a friend and decide to talk in-game instead of through PM.

I don't think logging chat should be allowed, or at least not a "blanket" one that records everything a player says. I wouldn't be so opposed to one that looks for certain keywords, though.

I tried to get the entire chat logger removed during Deo's management, and again during Sales', but to no avail.

[Crow]

Originally Posted by cbk1994

I tried to get the entire chat logger removed during Deo's management, and again during Sales', but to no avail.

Why try, just do it

[salesman]

We only log chat of staff and certain players who are either under investigation or have a history of being naughty. It has been quite useful.

[cbk1994]

Originally Posted by Crow

Why try, just do it

It's not my decision to make, it's his --v

Originally Posted by salesman

We only log chat of staff and certain players who are either under investigation or have a history of being naughty. It has been quite useful.

[Inverness]

Originally Posted by Crow

Why try, just do it

Some people respect the chain of command, as they should.

[Crow]

Originally Posted by Inverness

Some people respect the chain of command, as they should.

Guess who usually doesn't

[Bell]

Originally Posted by Frankie

regarding the discussion of logging private messages, I want to bring up another question. do you think it's right to log player chat? I know Era has a system where they can log what you say on player. should it be allowed? player chat isn't always public. sometimes you could be in a level alone with a friend and decide to talk in-game instead of through PM.

Logging level chat is quite common. Its easily visible for any GP sitting in a viewing level and considered to be no different than mass messaging. Prior to gmaps the GP's would just sit in the black and watch but that really isn't an option anymore for mapped levels. I'm quite sure you've done it yourself Frankie

[Cloven]

Staff should be allowed to log a player's chat when:

- when a player is on staff level (this includes events, jails, quests, etc.)

- when a player is on a gmap

- when a player has made a non-toguild (or server equivalent) message to more than 1 other person

If a staff member is logging chat at any times other than one of those listed above, the practice should be discontinued immediately (I personally would reprimand or terminate somebody for this). I don't see too many exceptions to this being the rule, and, any exceptions to the rule should be available only to PWA or server staff whom possess the rights necessary to hire and fire (for liability purposes).

[Frankie]

Originally Posted by Cloven

Staff should be allowed to log a player's chat when:

- when a player is on staff level (this includes events, jails, quests, etc.)

- when a player is on a gmap

- when a player has made a non-toguild (or server equivalent) message to more than 1 other person

If a staff member is logging chat at any times other than one of those listed above, the practice should be discontinued immediately (I personally would reprimand or terminate somebody for this). I don't see too many exceptions to this being the rule, and, any exceptions to the rule should be available only to PWA or server staff whom possess the rights necessary to hire and fire (for liability purposes).

what makes player chat on a gmap any different than an inside level?

Originally Posted by CharlieM

Even if the stuff is logged, most people assume its already logged, because at one time era did log PM's if I remember correctly. If a person doesn't want to get in trouble for something bad all they are going to do is talk over vent, or instant messangers

Era never logged PM chat before because I'm pretty sure it's impossible to do so.