Hello? It's been like this for a week.

Godzilla · #1 08-02-2015, 12:15 AM

Any idea why I can't register new accounts? Let me give you money guys omg

P.S It's been like this for about a week, I can't remember the first time I tried but it was a while ago.

http://gyazo.com/9b7eb1f28f9a887ec92d0b0b6449eafc

Darlene159 · #2 08-02-2015, 09:38 AM

Did you try sending a support ticket?

Godzilla · #3 08-02-2015, 10:29 PM

Quote:

Originally Posted by Darlene159

Did you try sending a support ticket?

No but it's a simple account registration, think of how many users that we could have gained this week but haven't due to this failure in the system. Let's get it fixed asap

Draenin · #4 08-03-2015, 11:10 AM

To my knowledge, this has been going on for a very long time now. It really needs to be addressed soon.

Not sure if it has been directly affecting the overall player count, but I'd wager that it is.

Matt · #5 08-03-2015, 12:50 PM

Working on iZone, i get an abnormal amount of request for the link to these forums and nobody can register from the responses i've seen. This has been going on a very long time as Draenin says and it definitely effects overall playercount.

shrimps · #6 08-03-2015, 02:02 PM

It was planned! Bye PC Graal.

ffcmike · #7 08-03-2015, 02:15 PM

Makeshift solution is to register in-game by logging in as a guest and going to Start > Upgrade:

-Ching · #8 08-03-2015, 02:49 PM

thor for pwa

Godzilla · #9 08-03-2015, 07:31 PM

Quote:

Originally Posted by -Ching

thor for pwa

Yeah, that solution worked but when I purchased gelats, they've never come through. (I tried a second time after the first set of gelats never came through)

Not sure what to think or how to address the issue. I'll keep you posted whether I just got scammed for $13.20 or not

scriptless · #10 08-03-2015, 09:22 PM

Quote:

Originally Posted by Godzilla

Yeah, that solution worked but when I purchased gelats, they've never come through. (I tried a second time after the first set of gelats never came through)

Not sure what to think or how to address the issue. I'll keep you posted whether I just got scammed for $13.20 or not

Talk to unixmad, he had a similar issue with me. Absolutely DO NOT do a charge back on the missing gralats. You will get auto-banned by the system. Smposively unixmad got "disabled" along with my account when testing this bug in the past. Took him a few days to fix it for me too, and sadly ended up losing out on $100 in sale because I took my money elsewhere. Support may also be able to help you too.

unixmad · #11 08-04-2015, 02:31 AM

Hello,

I have fixed the problem with registration, tell me if you see any other problem.

Thanks,

Draenin · #12 08-04-2015, 04:14 AM

Quote:

Originally Posted by unixmad

Hello,

I have fixed the problem with registration, tell me if you see any other problem.

Thanks,

Sweet deal! Thank you!

Godzilla · #13 08-06-2015, 05:34 AM

Quote:

Originally Posted by Godzilla

Yeah, that solution worked but when I purchased gelats, they've never come through. (I tried a second time after the first set of gelats never came through)

Not sure what to think or how to address the issue. I'll keep you posted whether I just got scammed for $13.20 or not

The Gelats never came through, I talked to Carlito about it but since I deleted the SMS' I can only assume that I screwed myself haha. (was purchasing 2 sets of 300 gelats through the SMS super rewards system, never failed me before and I've done it about 4 or 5 times)