some way to change account personal details

[TSAdmin]

Originally Posted by smirt362

I think it's been like that for awhile. You have to contact support

Indeed it has. It's thrown that error for at least 3 or more years. Can't believe it's still not fixed. I told Stefan about it multiple times when I was head of PWA.

Regardless, it does seem at this time that you just need to contact support via email. I don't know if Tig still does it (or if he ever did, I only heard he did) but there is a chance that they'll do it without removing any of your subscriptions. Mostly because globals with the account information window access don't actually have the ability to add/remove subscription types from accounts. You will, however, still need your order ID for the most part. The reason this is required, and it's not even a very fail-safe way of doing it but the best one they can use right now, is to prove that although you obviously have access to the email address, you aren't just some dude who obtained it by questionable means that are against the ToS. EG: Giving away your account being one big no-no. But as I said, if you can give away your account, you could just as easily give away you Order ID as well. It's just one extra bit of information to have I suppose.

As a side note, I don't get why people find it so hard to keep their order ID. I've had my account for a very very long time now and STILL have my very first order ID because you're told during the order process that you have to keep your Order ID, even though I've had a couple of Gold subscriptions since then giving me newer order ID's to use. I really don't get it xD