No Support Center?

[TSAdmin]

Personally I hope suitable software is found in a timely manner because it's getting pretty difficult to manage cases with no records, if any come at all.

It's also annoying to explain to people the most obvious methods of contact while Support is down:

* Forum PM, for those with forum access
* E-mail, EVERYONE has e-mail and it doesn't require any correspondence to GraalOnline to even use it
and obviously every Global Admin, even moderators of the forums, have @GraalOnline.com e-mail addresses so there's always a way to contact us from all departments of Support. For a list of these e-mails, share this with your friends

But still follows with "HELP! I CAN'T CONTACT ANY GLOBALS!" -_-

[Imperialistic]

Originally Posted by TSAdmin

obviously every Global Admin, even moderators of the forums, have <account>@graalonline.com e-mail addresses

If I'm not mistaken isn't Tig's email "[email protected]", and SN's is "[email protected]", OH YEAH and, Darlene's is "[email protected]".

Technically, that isn't their account name. So it would be cool to clear that up before you start a rush of confusion.

So no duh, I would be saying

"HELP! I CAN'T CONTACT ANY GLOBALS!"

if I couldn't contact (i.e.) "[email protected]" which is a false email.

[Tigairius]

Originally Posted by Imperialistic

Tig's email "[email protected]"

Yes, that's right. I figured, if someone needed to contact me, it's easier to remember "Tig" than "Tigairius"