Support Ticket Email Change

[cbk1994]

Originally Posted by Door

I'm sorry but I highly doubt that would fly in a courtroom. It kind of just seems like a poorly disguised excuse to remove the 'mistake' that was the lifetime classic offer as much as they can. In fact, that's exactly what it is! Just because they are giving a reason for doing it, doesn't mean that makes it suddenly and miraculously legal. That's false advertising at best, my friend.

They never said they would provide you with support (to my knowledge) for your lifetime classic. They're offering you support, at the price of your lifetime classic. That's not illegal. They aren't removing your lifetime classic, you're choosing to get it removed in exchange for support.

[gravator]

I would like to know, since i have two different accounts that use the same e-mail address (one was created much earlier during graals F2P days), would i be able to change the e-mail of one of those accounts and finally be able to log into the older account with the current e-mail both accounts are using now? or would that strip the lifetime access from both accounts?



So i don't confuse anyone here's what my problem is, (not the real e-mails, just an example)


Account #1/ the very old account uses [email protected] with lifetime
Account#2/ the new account uses [email protected] with lifetime

Can i change e-mails for account#2 and still have,

Account #1/ the very old account uses [email protected] with lifetime
Account#2/ the new account uses [email protected] trial only

[Ibonic]

Originally Posted by gravator

I would like to know, since i have two different accounts that use the same e-mail address (one was created much earlier during graals F2P days), would i be able to change the e-mail of one of those accounts and finally be able to log into the older account with the current e-mail both accounts are using now? or would that strip the lifetime access from both accounts?



So i don't confuse anyone here's what my problem is, (not the real e-mails, just an example)


Account #1/ the very old account uses [email protected] with lifetime
Account#2/ the new account uses [email protected] with lifetime

Can i change e-mails for account#2 and still have,

Account #1/ the very old account uses [email protected] with lifetime
Account#2/ the new account uses [email protected] trial only

It would only affect the account being changed, so one would still have lifetime classic.

In some cases if this is the only reason you need the e-mail change (because you have multiple accounts on the same e-mail), I'll do it without either account losing lifetime classic. This is because I feel it's more of our problem/fault that you can't use the accounts properly due to our scripts not supporting something that used to work.