PRE-FINALIZED DISCUSSION: Playerworld Rules

[cbk1994]

Originally Posted by HoudiniMan

Managers are responsible for all content on their server and should monitor uploading closely.

The managers can't be held responsible for what is uploaded; so long as they handle the situation as it should be.

You are not permitted to use the File Browser for any non-Graal-related files.

Does this include temp folder?

Staff:
Recognized staff heirachy:
Manager
Server Administrator
Department Chief
Department Staff
Department Trainee

Complete disagree. On Vesporia, our staff ranks are like this:

Staff (development staff; rights are given based on what is needed)
PR (player relations)

All staff positions should be genuine and with an exclusive purpose. E.g. You do not need someone to upload heads when the manager or graphics admin could do that.

That's crazy. Why shouldn't Player Relations staff be able to upload heads, etc? All it does is allow the developers to create a better server.

All RC’s should be placed under an IP or PCID lock to limit unauthorised access to the RC account. See Security.

It's been locked like that for years

Staff should limit mass messages to important server announcements because (on or off tag) Staff mass messages override the "ignore mass messages" option in the Graal client.

Yes, instead of fixing this, let's just tell staff to not mass message

All servers should have an outline of what is and what is and isn’t tolerated on their Playerworld.

Can we just link to the Graal rules?

These rules should be posted in a highly-visible fashion on the playerworld.

Like what?

Nobody other than the Manager should have rw access to any important logs such as rclog.txt. This is best achieved by only granting r access to the logs/ folder to staff who need to read logs.

I agree, however, rclog.txt is always read-only.

NPCs may be used to substitute RC actions (e.g. warpto) where possible. These should be secure (e.g. account and guild checking on the serverside). NPCs should not be used to substitute RC rights if they can’t be made secure.

Why?
If someone isn't important enough to the server to have RC, they don't need to warp. Like Skyld said, perhaps being able to warp to certain locations such as events.

ALL RCs need an IP range or PCID lock. A PC ID can be used in the “IP Range(s):” field. When setting an IP range it needs to be at least 2 octets, or more if possible (e.g: 123.456.*.*). To set a PC ID as the IP Range, use /openaccess Account (while that person is online) you will see the PC ID in the title of the dialog. Enter the PCID in the IP Range field (e.g: pc:12345).

Is this a rule, or a guide? You can't log onto Graal if you don't have IP ranges (or PCID) set.

[*]NO staff tool should be abusable. (e.g. If you have a tool to change bad nicknames, the tool can set the offending nickname to the user's account instead of anything entered by the staff member using it.)

lol ... there aren't many staff tools that aren't abusable, but can still be used to get the job done, always.

All bans must be for a clear reason. You can not just ban someone because you dislike them.

Ork is gonna take this one really hard.

Players should be warned and go through some sort of punishment system before a ban, such as warning then jail. Big offences such as trainer usage and disruptive behaviour affecting the whole playerworld do not need a warning first. Jail should always be used before ban when possible.

I disagree; it's a waste of time to make a jail, and it can even potentially hurt your server by causing un-needed lag (mainly if you suck at scripting).

Bans should also be documented in detail in the comments of a player's account. To record comments use /opencomments PlayerAccountHere

What are ban reasons for, again?

GraalOnline reserves the right to make special-case amendments and additions to its rules and policies and the steps it takes concerning violation of these policies and rules. Players are required to keep up-to-date with any changes to Graal policy concerning rules and gameplay by checking them frequently. To keep users aware of any amendments they will be posted in the GraalOnline communication center forums, under the section 'PlayerWorlds Main Forum'.

Even if you follow all these rules, we can still globally ban you, just because we feel like it.

[WarriorCam]

Originally Posted by cbk1994

What are ban reasons for, again?

A guide for what globals believe to be a fair ban time for common rule violations.

[cbk1994]

Originally Posted by WarriorCam

A guide for what globals believe to be a fair ban time for common rule violations.

I meant the ban reason you put in, not the predefined ones. It seems rather pointless to put every single thing in comments.

[napo_p2p]

Originally Posted by cbk1994

The managers can't be held responsible for what is uploaded; so long as they handle the situation as it should be.

Agreed.

Originally Posted by cbk1994

That's crazy. Why shouldn't Player Relations staff be able to upload heads, etc? All it does is allow the developers to create a better server.

I don't think he's so much against PR staff being able to upload heads. I think he's more against a staff position created with the sole purpose of uploading heads.

Originally Posted by cbk1994

Ork is gonna take this one really hard.

I can relate to that .

[TSAdmin]

Originally Posted by napo_p2p

I don't think he's so much against PR staff being able to upload heads. I think he's more against a staff position created with the sole purpose of uploading heads.

This is correct. I covered the meaning of that rule, above (in response to Frankie):

Originally Posted by TSAdmin

The point in that rule is to say "Dont make a Staff Position named 'Head Uploader' " in general. PRs and GPs handling head uploading doesn't mean their job revolves around doing just head uploading, just that it involves it, and wouldn't be considered a job that doesn't have an exclusive purpose or isn't genuine.

Basically put - People shouldn't be in a staff position that was created for the sole purpose of uploading people's heads. Uploading heads should really only be a side-job for a staff position that can handle the time management.

[Vulcan]

Originally Posted by cbk1994

The managers can't be held responsible for what is uploaded; so long as they handle the situation as it should be.

No, but they are responsible for making sure that what is on their server is not stolen or otherwise illegal and will be held responsible if they allow that sort of thing to happen. However, a rogue staff member stealing GFX or otherwise uploading illegal things without the manager knowing will not get the manager in trouble.

Originally Posted by cbk1994

Does this include temp folder?

Yes.

Originally Posted by cbk1994

Complete disagree. On Vesporia, our staff ranks are like this:

Staff (development staff; rights are given based on what is needed)
PR (player relations)

I agree with you here. I'm don't think that the rules should dictate how the server's staff team is organized.

Originally Posted by cbk1994

That's crazy. Why shouldn't Player Relations staff be able to upload heads, etc? All it does is allow the developers to create a better server.

Again, I agree with the idea of a PR staff member acting as an FAQ/Uploader/GP, but the rule is to prevent certain servers from always having five people on RC at a time whose job is to merely upload heads/bodies/shields.

Originally Posted by cbk1994

Yes, instead of fixing this, let's just tell staff to not mass message

I agree, this needs to be fixed.

Originally Posted by cbk1994

Can we just link to the Graal rules?

Sure, but a lot of servers need rules that aren't in the normal Graal rules. For example, I'm sure that with Vesporia's unique gameplay, there will need to be rules especially for Vesporia.

Originally Posted by cbk1994

Like what?

A welcome screen for players that displays news, rules, etc. A PM from the NPC-Server upon login. An NPC that when grabbed links/displays rules. Something is needed so that a player can't say "Oh, I didn't know it wasn't a rule" and at the same time a staff member can't say "Oh, that's against the rules" with no basis.

Originally Posted by cbk1994

Why?
If someone isn't important enough to the server to have RC, they don't need to warp. Like Skyld said, perhaps being able to warp to certain locations such as events.

I agree.

Originally Posted by cbk1994

lol ... there aren't many staff tools that aren't abusable, but can still be used to get the job done, always.

I agree...the rule should really be something like "No staff tools should exist for the sole purpose of abuse. (ie: /kill HoudiniMan)"

Originally Posted by cbk1994

I disagree; it's a waste of time to make a jail, and it can even potentially hurt your server by causing un-needed lag (mainly if you suck at scripting).

It's not very hard to make a very simple jail. There is a server option jaillevels= that can be used for individuals who "suck at scripting". Additionally, GPs can even follow a warning system where three warnings = ban instead of first offense = ban.

Originally Posted by cbk1994

What are ban reasons for, again?

Seeing that a player has been banned for "Cheating" is often not enough when we have to go and look in to a ban complaint that we get on the support center. Its much easier for us to know what's going on and provide faster support for people when the comments have details on the incident. This way we don't have to look through logs or wait for a staff member to log on.

Originally Posted by cbk1994

Even if you follow all these rules, we can still globally ban you, just because we feel like it.

Good to see that you understand.

[xXziroXx]

Originally Posted by cbk1994

I agree, however, rclog.txt is always read-only.

Wrong. You can rename it to rclogINSERTWHATEVERYOUWANTHERE.txt. For example, I rename mine to something like this after each month:

rclog-july-2008.txt